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Judy Capko

Judy Capko

Judy Capko is a practice-management consultant with Capko & Morgan in San Francisco. She is the author of "Secrets of the Best-Run Practices," Take Back Time,” and co-author of "The Patient-Centered Payoff." Capko participates in writing the company's management tips blog: www.capko.com/blog. E-mail her here.

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Research reveals reporting discrepancies between primary-care and specialty practices. How can you improve the lines of communication?

Hiring the right candidate for your medical practice is not the easiest task. But if you prepare beforehand and ask the right questions, you can.

Scheduling problems are a practice-wide issue, affecting every staff member. Here's how to better understand what's not working and fix it.

Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.

Group visits are an opportunity for busy practices to solve patient-demand problems, and to make sure patients get the care they need.

Rather than disparage walk-in clinics, make an effort to reach out and form a collaborative arrangement. Both your practice and patients could benefit.

Let's face it, medicine is a business. If your new physician isn't productive, your practice will suffer. Here are some strategies to speed things up.

Holding staff accountable is crucial to your practice's success. Doing so will make sure that everyone is committed to both the practice and patients.

Even dedicated staff can sometimes have tunnel vision. But unless team members work together to achieve practice-wide goals, productivity suffers.

It is important for practices to participate in patient-centered programs in order to focus their culture on improving the patient experience.


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