ubmslate-logo-ubm

P2 Mobile Logo

Topics:

Sue Jacques

Sue Jacques

Facing a tricky situation at your medical practice? Don't know who to ask for advice? Ask Sue. Click here to submit your conundrum for a reply in an upcoming column. We do not include names of those who submit issues or the name of the practice.

Sue Jacques is The Civility CEO®, a professional speaker, certified etiquette and protocol consultant, and author who helps individuals and businesses gain confidence, earn respect, and create courteous corporate cultures. Before becoming The Civility CEO® Sue performed the medical investigation of thousands of unexpected and violent deaths in her role as a forensic death investigator at the medical examiner's office. She has been speaking, coaching, and writing about professionalism, personal branding, and corporate civility since 2000. www.TheCivilityCEO.com.

Posts by Author

What should you do when a patient becomes difficult during an office visit? Trust your instincts on the safety of patients and staff, and have a plan.

Wondering whether or not it's OK to be friends on social media sites like Facebook with your staff? Let the Civility CEO Help.

Patients have many legitimate reasons for recording their doctor's visit. But before you say "yes" make sure to understand state and federal statutes.

Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.

Seven Social Skills They Don't Teach in Medical School

Patients and colleagues benefit from a physician's ability to communicate with confidence. Mastering such skills leads to increased career satisfaction.

Wondering how to handle unexpected drop-ins at work? Worried about romance at work? Let the Civility CEO help.

Connecting with patients is elementary to the healing process. But how do you know that a touch would be welcome?

Physicians don't appreciate being taken away from their work to attend sessions that provide no value. Here are seven steps to avoid such meetings.

Wondering what's appropriate to wear at your medical practice? Always feel guilty when you go on vacation? Let the Civility CEO help.

Anonymous, electronic remarks can be hurtful to your pride and medical practice. Here are four ways to handle potentially detrimental online reviews.

Pages

By clicking Accept, you agree to become a member of the UBM Medica Community.