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Sue Jacques

Sue Jacques

Sue Jacques is The Civility CEO™, a veteran forensic medical investigator turned corporate civility consultant who helps individuals and businesses gain confidence, earn respect and create courteous corporate cultures. www.TheCivilityCEO.com.

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If you've ever wondered what to do or say at a networking event, you're not alone. Here's everything you need to make a memorable impression.

Long after your internship is over and your residency complete, people will look up to you as a role model.

Being a skilled medical professional doesn't necessarily mean that you're comfortable speaking in public, yet, effective verbal communication is essential for personal and professional success.

Make sure you give your patients your full attention and resist the temptation to multitask on your smartphone. Forcing them to compete for your presence tells patients they come in last on your list.

Whether you work for a huge medical conglomerate or a small private clinic, you may not have much say regarding what you wear to do your job. You do, however, have full control over how you wear it.

Whether you're the one who's constantly running behind or the person who continually seems to be waiting for others, these five points will save everyone valuable time.

The break room is the one place people can go for a reprieve from the demands of a busy medical practice. All too often, though, it's a mess. Here are a few tips to help stem the chaos.

Whether you've decided to retire, relocate, or retreat from practice, you can reduce the pain for your patients and staff by following these five guidelines.

In the medical world, the way you introduce yourself and others can make or break your relationships — with patients, their families, and your colleagues.

A 4-step guide to help your office: "Stop Talking About Trash ― STAT"

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