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Sue Jacques

Sue Jacques

Facing a tricky situation at your medical practice? Don't know who to ask for advice? Ask Sue. Click here to submit your conundrum for a reply in an upcoming column. We do not include names of those who submit issues or the name of the practice.

Sue Jacques is The Civility CEO®, a professional speaker, certified etiquette and protocol consultant, and author who helps individuals and businesses gain confidence, earn respect, and create courteous corporate cultures. Before becoming The Civility CEO® Sue performed the medical investigation of thousands of unexpected and violent deaths in her role as a forensic death investigator at the medical examiner's office. She has been speaking, coaching, and writing about professionalism, personal branding, and corporate civility since 2000. www.TheCivilityCEO.com.

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Cannot afford to give your employee a raise, but want to show them that you value their work? The Civility CEO is here to help.

Whether you are presenting a paper at a large conference or addressing a small group of colleagues, here are seven ways to make your next speech memorable.

Having trouble keeping the noise down at your medical practice to reduce distractions? The Civility CEO has some advice for you.

By working smarter and taking advantage of these six tips to increase efficiency, physicians can find time to rest in the moment.

What should you do when a patient becomes difficult during an office visit? Trust your instincts on the safety of patients and staff, and have a plan.

Wondering whether or not it's OK to be friends on social media sites like Facebook with your staff? Let the Civility CEO Help.

Patients have many legitimate reasons for recording their doctor's visit. But before you say "yes" make sure to understand state and federal statutes.

Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.

Seven Social Skills They Don't Teach in Medical School

Patients and colleagues benefit from a physician's ability to communicate with confidence. Mastering such skills leads to increased career satisfaction.

Wondering how to handle unexpected drop-ins at work? Worried about romance at work? Let the Civility CEO help.


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