Stopping Gossip at Your Medical Practice
A 4-step guide to help your office: "Stop Talking About Trash ― STAT"
The Communication Gap
The results of medical misunderstandings can be inconvenient at best, disastrous at worst. Here's how to make sure your patients really understand you.
What's Your Civility Score?
The one thing that can never be replaced by sophisticated equipment is the level of courtesy that is extended to patients, colleagues, and staff.