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Patient Relations

Master Your Reviews

Physicians are increasingly being reviewed online, through sites like Yelp, Vitals, and others. How can you ensure that your practice doesn't get a bad rating?

Patient Relations

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As millennials take over as the most populous age group, online reviews and physician ratings are going to have a pertinent impact on healthcare.

Dr. William Maples

In part one of a two-part podcast, patient experience consultant William Maples talks to us about the problem with the HCHAPS and CG-CAHPS surveys.

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In response to a recent article in The New England Journal of Medicine, one doctor weighs in on the problem he sees with the hospitalist system.

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A recent ruling on patient suicides by the Florida Supreme Court puts physicians at added risk for something they have little control over.

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Patients with cardiovascular disease need simple steps to successfully change lifestyle habits. Certified PAs are equipped with the tools to help.

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When it comes to marketing yourself online, think like a patient — especially when communicating, posting content, and designing your website.

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Some patients are going to give you trouble when it comes to paying on time. Here are some tips to get what you've earned.

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