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Physicians are increasingly being reviewed online, through sites like Yelp, Vitals, and others. How can you ensure that your practice doesn't get a bad rating?
Patients, Physicians Adopting Medical Cost Estimators
In response to dramatically higher copays and deductibles, patients and their physicians are using technology to find the best prices for healthcare.
What Really Constitutes Good Patient Care?
This doctor has a problem with the sometimes cold efficiency of the patient-doctor experience in today's healthcare system.
How Not to Respond to Bad Patient Reviews Online
A bad review from a patient can be difficult for a provider to resolve; here are four bits of wisdom to heed if it happens to you.
Expanding Practice Scope with Urgent Care Services
Certified PAs can help primary-care physicians grow their practices by expanding urgent care services to capture sick visits and emergent procedures.
Well-Child Exams and Payer Rules
Scheduling well-child exams in our practice has become a study in complexity, as we try to accommodate both payers and parents.
When a Patient Gets On Your Nerves
Should you apologize for becoming frustrated with a patient? The Civility CEO weighs in on this and more.
How Physicians Can Be Better Role Models
Patients look to their physicians to lead by example. If your harried day leaves something to desire, here are five remedies.
Major Trends in Medical Practice Staffing
The advent of team-based healthcare means a more coordinated approach to seeing patients. It also means different staffing roles and ratios.
The One Thing that Most Improves Patient Satisfaction
So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.
What Physicians Should Know: 7 Retail Clinic Statistics
Watch this three-minute video to gain a better understanding of how retail-based medical clinics are evolving and how patients are reacting to them.
Five Simple But Effective Ways to Boost Patient Satisfaction
Are you doing all you can to keep patients happy and healthy at your medical practice? Here are some simple, but effective, tips.
8 Patient Collection Mistakes to Avoid
Medical practices are struggling to collect patient accounts while honoring payer contracts. Here's what not to do.
9 Ways to Increase Patient Engagement at Your Practice
Patient engagement is important for practices to ensure better care for the patient. Here are nine ways to improve your patient engagement efforts.
8 Ways Practices Can Prevent Physician Burnout
Keeping physicians in good physical and mental shape improves patient care and maximizes income for practices. Here are eight ways to prevent burnout.
Physicians Share Biggest Lessons from Medical School
For most doctors, medical school was a whirlwind of lectures and incredibly hard tests. We asked them what they took away from the experience.
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