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Patient Relations

Etiquette Tips for Medical Practices

To ensure you are practicing great etiquette at your practice, we assembled 15 tips.

#1. Introduce yourself — even if you are wearing a name tag, even if you are the third or fourth person to see patients during their visits, and even if they might never see you again or remember your name.

See more of our tips.

Patient Relations

Your medical staff may behave differently when you are not around. Here's how to know what's really going on when you are not nearby.

Here are three easy-to-implement tools to make your practice's online presence more actionable to recruit and retain patients.

When so-called “quality measures” don’t include small medical practices, patients lose out on finding great physicians.

Americans have changed how they manage their household finances, and medical practices must adjust accordingly.

Patient satisfaction scores are having a growing impact on a practice's finances. Here are some small ways physicians can improve those scores.

Does your practice have e-mail etiquette issues? Here are some etiquette tips for intra-office or patient e-mails.

It is important for practices to participate in patient-centered programs in order to focus their culture on improving the patient experience.

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