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Patient Relations

Good manners lead to highly satisfied patients. To ensure you are practicing great etiquette at your practice, we assembled 15 tips.

#1. Introduce yourself — even if you are wearing a name tag, even if you are the third or fourth person to see patients during their visits, and even if they might never see you again or remember your name.

See more of our tips.

Patient Relations

The attention given to CMS' Medicare payment data by the media demonstrates a continued focus on greater transparency at medical practices.

Getting patients to understand hospital privileges — and what I can do for them when admitted — is often a difficult discussion.

Here are some of the most outrageous things physicians, administrators, and staff members say they have heard from patients and their family members.

Infectious disease experts recently issued guidance on healthcare personnel attire. Here's what they recommended, and why.

Should physicians routinely screen patients for medication adherence, like antihypertensive therapy? Could that damage the physician-patient relationship?

Going that extra mile for patients can be tempting. But overworked physicians must think about the "return on their time," first.

Here are five key points about Medicare Advantage plans to answer questions and clear up misinformation for physicians.

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