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Patient Relations

When Family Members Become Disruptive

Sometimes, a patient's family members can become disruptive or aggressive, and threaten to hinder patient care. Here's how to address and deescalate the situation.

Patient Relations

Mid-December is a great time to celebrate the year's successes and focus on what went right vs. what went wrong at your practice.

I always seek to provide a therapeutic interaction. However, I often seek it in the certainty of medical knowledge and behind the veneer of science.

Here's how to address and deescalate the situation when family members become disruptive or aggressive, and threaten to hinder patient care.

My medical practice donates to various organizations. Recently, I had an idea about how charitable giving could lead to a happier, more professional staff.

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We have all experienced patients who demand certain tests or treatments and see the physician’s role as rubber-stamping whatever is desired. Here's how to deal.

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