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Sometimes, a patient's family members can become disruptive or aggressive, and threaten to hinder patient care. Here's how to address and deescalate the situation.
Digital Solutions the Key to Behavioral Health's Future
Digital health technologies offer the potential for close and cost-effective, long-term remote monitoring of patients with mental health disorders.
Ten Tips to Getting Paid at Your Medical Practice
Patients and payers are your two main practice revenue sources. Here's how to collect more for the work you do every day.
How to Develop Better Care Coordination
Research reveals reporting discrepancies between primary-care and specialty practices. How can you improve the lines of communication?
ICD-10: Do Patients Even Need To Know?
Your patients probably don't care about ICD-10, but there may be situations in which you might want or need to tell them.
Reduce Physician Liability in Patient-Addiction Cases
Here are six steps to protect yourself and your practice from malpractice suits stemming from a patient's prescription addiction.
Eight Ways to Improve Patient Communications
Effective communication is essential for delivering quality patient care and establishing a good relationship. Here are eight tips to help.
Four Steps to Managing Unrealistic Patients
Being angry at a patient isn’t constructive. Instead, use these tips to manage a patient’s unrealistic expectations
The One Thing that Most Improves Patient Satisfaction
So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.
What Physicians Should Know: 7 Retail Clinic Statistics
Watch this three-minute video to gain a better understanding of how retail-based medical clinics are evolving and how patients are reacting to them.
Five Simple But Effective Ways to Boost Patient Satisfaction
Are you doing all you can to keep patients happy and healthy at your medical practice? Here are some simple, but effective, tips.
How to Start Using Social Media at Your Medical Practice
Want to get more involved in social media at your medical practice but not sure where or how to start? Here's some guidance.
Eight Things You Don't Want to Hear in the Exam Room
All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.
Certified Physician Assistants: 10 Myths vs. Facts
Many physicians still don't fully understand how PAs work in today's evolving healthcare landscape. Here's some facts to clear up the confusion.
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