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Patient Relations

Master Your Reviews

Physicians are increasingly being reviewed online, through sites like Yelp, Vitals, and others. How can you ensure that your practice doesn't get a bad rating?

Patient Relations

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If your practice gets a nasty review, here are some legal and practical considerations to note.

Medical practices are struggling to collect patient accounts while honoring payer contracts. Here's what not to do.

When does your patient have "phone neck" issues from playing too much Pokémon Go? As you can tell from this cartoon, it's easy to tell.

Here's an interesting way that one patient is trying to ensure his confidentiality is held secret within the walls of the examination room. It's unnecessary.

Adding a new physician to your practice requires a sound communication plan that encompasses your patients, social media, and staff.

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If your practice is struggling to collect all that it is due from patients, here's how you can stack the deck in your favor.

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An innovative nine-year old patient is proof there are outside-the-box ways to improve patient satisfaction and outcomes.

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