Physicians are increasingly being reviewed online, through sites like Yelp, Vitals, and others. How can you ensure that your practice doesn't get a bad rating?
Using Online Reviews to Change Physician Behavior
As millennials take over as the most populous age group, online reviews and physician ratings are going to have a pertinent impact on healthcare.
Are Traditional Patient Experience Surveys Flawed?
In part one of a two-part podcast, patient experience consultant William Maples talks to us about the problem with the HCHAPS and CG-CAHPS surveys.
The Problem with the Hospitalist System
In response to a recent article in The New England Journal of Medicine, one doctor weighs in on the problem he sees with the hospitalist system.
Florida's Ruling on Suicide Puts Physicians at Risk
A recent ruling on patient suicides by the Florida Supreme Court puts physicians at added risk for something they have little control over.
Getting Cardiovascular Patients to Change their Lifestyle
Patients with cardiovascular disease need simple steps to successfully change lifestyle habits. Certified PAs are equipped with the tools to help.
To Attract New Patients, Think Like a Patient
When it comes to marketing yourself online, think like a patient — especially when communicating, posting content, and designing your website.
5 Tips to Get Paid from Late Paying Patients
Some patients are going to give you trouble when it comes to paying on time. Here are some tips to get what you've earned.
Major Trends in Medical Practice Staffing
The advent of team-based healthcare means a more coordinated approach to seeing patients. It also means different staffing roles and ratios.
The One Thing that Most Improves Patient Satisfaction
So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.
What Physicians Should Know: 7 Retail Clinic Statistics
Watch this three-minute video to gain a better understanding of how retail-based medical clinics are evolving and how patients are reacting to them.
Five Simple But Effective Ways to Boost Patient Satisfaction
Are you doing all you can to keep patients happy and healthy at your medical practice? Here are some simple, but effective, tips.
7 Customer Service Tips for Physicians and Staff
We asked our practice management experts to reveal their trade secrets for dealing with patients. Here's what they said.
8 Patient Collection Mistakes to Avoid
Medical practices are struggling to collect patient accounts while honoring payer contracts. Here's what not to do.
9 Ways to Increase Patient Engagement at Your Practice
Patient engagement is important for practices to ensure better care for the patient. Here are nine ways to improve your patient engagement efforts.
8 Ways Practices Can Prevent Physician Burnout
Keeping physicians in good physical and mental shape improves patient care and maximizes income for practices. Here are eight ways to prevent burnout.
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