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Patient Relations

Master Your Reviews

Physicians are increasingly being reviewed online, through sites like Yelp, Vitals, and others. How can you ensure that your practice doesn't get a bad rating?

Patient Relations

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"The Waiting Room Rule" is one way to determine whether or not you are getting too close with a patient and showing favoritism.

The relationship between physicians and their patients is at the core of medical practice. However, outside forces are changing the physician-patient dynamic.

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The ins and outs of when you can legally disclose patient information and when you can't aren't always obvious. Here's a little guidance.

A certified PA's own experience as a patient offers reminders and insights on how to better serve patients.

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Patients are using misinformation on the web to call in orders for medication, in a growing problem known as "fast food medicine."

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In our recurring blog "Inbox" we share comments from physicians and practice administrators telling us what keeps them awake at night.

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A new survey reveals that the public's education on NSAIDs leaves a lot to be desired. The onus, one doctor says, falls on healthcare providers to do so.

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