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Patient Relations

Patient Relations

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Disappointed and angry patients are more likely to sue you for malpractice. Our advisory board shares tips on how to avoid this situation.

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Dr. Daniel Hoffman's guide on what to do if your patient has to leave your practice, for one reason or another.

Your patients and staff members are your best marketing tool. Get them to be "super fans" of you and your practice.

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The PA profession, which is rooted in the military, is celebrating its 50th anniversary. Today, many Certified PAs are now treating those who served our country.

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There is a precedent happening in pediatrics as helicopter parents and overbearing daycare centers have created a sharp increase in "doctor's notes."

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Don't let a lack of communication, EHR misadventures, or failure to be prepared lead to a damaging malpractice suit at your practice.

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When was the last time you provided your staff customer service training? If it's been more than a year, it's time to set up training again.

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