Practices are facing stiff competition in health care these days, here are five ways to ensure your patients keep coming back.
Here are some keys to consider in taking the long-term, more beneficial approach to addressing the customer experience you provide.
PAs are educated in communication techniques and may have more time to educate patients and their families, improving patient satisfaction.
Technology is blurring healthcare's privacy lines. There's no better example of this than a tech-savvy adolescent reaching out to a physician for medical help.
Jared Kushner and Seema Verma spoke at HIMSS18 about the administration's vision for interoperability and better patient data access.
Each day, this doctor has to give care to a wide variety of challenging patients. As a practice owner, these patients represent his livelihood.
In a culture where a single online negative review can sway patients from your practice, it's important to have a plan for dealing with negative comments.
A physician looks back on some recent patient communication mishaps, sparking an internal debate on how they make her feel about her profession.
You have a few seconds to attract a new patient, it is essential your website delivers a positive experience. Avoid these medical website design mistakes.
Here are some strategies practices should take to better communicate medical costs to patients.