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Patient Relations

Master Your Reviews

Physicians are increasingly being reviewed online, through sites like Yelp, Vitals, and others. How can you ensure that your practice doesn't get a bad rating?

Patient Relations

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Many doctors are afraid to address a patient's obesity with them. This is the wrong approach, says one doctor.

The Civility CEO lets you know how to ensure your patients' waiting room is friendly for people of all ages and all temperaments.

In our recurring blog "Inbox" we share comments from physicians and practice administrators telling us what keeps them awake at night.

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Should doctors be able to freely use placebos to alleviate psychiatric suffering? Dr. Frank weighs the two sides to the debate.

Patient can be irate when it comes to higher than expected bills. This practice found the best way to address the issue is to be frank.

In a study, physicians were asked to reflect on their communication with patients. Three themes seemed to emerge.

One in five family members share pain medications with each other. Also, ACA healthcare premiums predicted to rise dramatically.

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