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Patient Relations

Master Your Reviews

Physicians are increasingly being reviewed online, through sites like Yelp, Vitals, and others. How can you ensure that your practice doesn't get a bad rating?

Patient Relations


As millennials take over as the most populous age group, online reviews and physician ratings are going to have a pertinent impact on healthcare.

Dr. William Maples

In part one of a two-part podcast, patient experience consultant William Maples talks to us about the problem with the HCHAPS and CG-CAHPS surveys.

©Andrey Popov/Shutterstock.com

In response to a recent article in The New England Journal of Medicine, one doctor weighs in on the problem he sees with the hospitalist system.


A recent ruling on patient suicides by the Florida Supreme Court puts physicians at added risk for something they have little control over.

©Monkey Business Images/shutterstock.com

Patients with cardiovascular disease need simple steps to successfully change lifestyle habits. Certified PAs are equipped with the tools to help.


When it comes to marketing yourself online, think like a patient — especially when communicating, posting content, and designing your website.


Some patients are going to give you trouble when it comes to paying on time. Here are some tips to get what you've earned.


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