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Patient Relations

Master Your Reviews

Physicians are increasingly being reviewed online, through sites like Yelp, Vitals, and others. How can you ensure that your practice doesn't get a bad rating?

Patient Relations

In response to dramatically higher copays and deductibles, patients and their physicians are using technology to find the best prices for healthcare.

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This doctor has a problem with the sometimes cold efficiency of the patient-doctor experience in today's healthcare system.

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A bad review from a patient can be difficult for a provider to resolve; here are four bits of wisdom to heed if it happens to you.

Jessie Dorne, PA-C

Certified PAs can help primary-care physicians grow their practices by expanding urgent care services to capture sick visits and emergent procedures.

Scheduling well-child exams in our practice has become a study in complexity, as we try to accommodate both payers and parents.

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Should you apologize for becoming frustrated with a patient? The Civility CEO weighs in on this and more.

Sue Jacques

Patients look to their physicians to lead by example. If your harried day leaves something to desire, here are five remedies.

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