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Patient Relations

When Family Members Become Disruptive

Sometimes, a patient's family members can become disruptive or aggressive, and threaten to hinder patient care. Here's how to address and deescalate the situation.

Patient Relations

Watch this three-minute video to gain a better understanding of how retail-based medical clinics are evolving and how patients are reacting to them.

If your medical practice is concerned about patients' retail clinic use, you may want to consider sharing these recommendations with your patients.

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Should physicians use our craft to assist our patient's deaths to fulfill our obligation to alleviate suffering? Here are two sides of the argument.

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As Millennials and Generation Y join the workforce, and as Baby Boomers move past middle age, practices will need to meet changing expectations.

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If a patient posts a negative review of you or your practice after a visit, there are six key elements you need to prove for it to truly be defamatory.

Are your patients relying too much on inaccurate information from Dr .Google? Here are some resources to steer them in a better direction.

Meeting patient expectations is the surest way to increase their satisfaction with your practice. Telephone management is a good place to start.

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