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Patient Relations

Making the Most of Your Patient Portal

It's understandable that many of you are hesitant to implement a patient portal. But practices that have taken the plunge say the time and money spent implementing the new technology leads to big payoffs — and quickly. Here's how to select, implement, and market a portal that will appeal to your patients.

Patient Relations

HIPAA is there for the protection of your patients, not to hinder communication or good customer service.

Patients have smartphones. Physicians have information about health and well-being. So logically, using mobile health technology can provide better connections.

Finding the optimal way to use NPs and PAs as part of the care team is not an easy task since not all universally agree upon the role they wish to have.

At the MGMA 2014 conference, attendees learned about key elements of HIPAA compliance they may be overlooking. Many have to do with changes to patient rights.

In order to get patients the care they need when they need it, consider a risk-stratified care management system tied to point of care registries.

What you communicate to patients should also consider how you reach them. And with the variety of messaging available, there is also varying patient preference.

According to legendary football coach Lou Holtz, the keys to success in life and as a healthcare professional include having a good attitude, having passion, and making good choices.

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