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Patient Relations

Making the Most of Your Patient Portal

It's understandable that many of you are hesitant to implement a patient portal. But practices that have taken the plunge say the time and money spent implementing the new technology leads to big payoffs — and quickly. Here's how to select, implement, and market a portal that will appeal to your patients.

Patient Relations

Patient growth is a priority for many practices and managing online reviews is a key driver.

Adding ancillary services may seem like a good idea. Before you commit, consider the fit with your practice and the total costs.

In the past, every time I saw these patients on my schedule, I just wanted to run out of my medical practice. Now I am grateful for the challenges they present.

There is a sense of the sacred in what we do. It is a privilege to share in our patients' lives — both the best and the worst times.

If your practice is beginning its first social media foray, consider starting with Facebook. Once you learn the ropes, then you can join the Twitter-verse.

Opening a concierge medical practice with no established patient base is challenging, but it's not impossible. Here's how one doctor did it.

A social media policy is critical for all medical practices. Here are three key items that every policy should include.

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