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Sometimes, a patient's family members can become disruptive or aggressive, and threaten to hinder patient care. Here's how to address and deescalate the situation.
Physicians: Safeguard Your Online Reputation in 5 Steps
You cannot stop a patient from defaming you online, but taking these steps can help lessen the reputational damage of a single negative review.
Improve Patient Access to Your Medical Practice
You don't need practice advice, software, or seminars to make patients happy and loyal. You just need to be there when they need you. Here's how.
Six Ways to Improve Patient Satisfaction Scores
Patient satisfaction is doubly important now that it is a payment metric. Make sure you are doing everything possible to get the top scores you deserve.
Physician Assistants Ideal for Patient Nutrition Education
Experienced physician assistants can help physicians counsel their patients on better nutrition.
Make the Patient Portal Your Medical Practice Hub
Patient portals are not just a tool for your practice, they can also be the high-tech nucleus of daily operations and patient engagement.
Video Medicine and Concierge Care
Is there a role for video medicine in the personalized health world of concierge care?
Physicians Should Strive for Transparent Communications
In order to preserve patient trust, when delays snarl the day's schedule always make sure to acknowledge the problem.
The One Thing that Most Improves Patient Satisfaction
So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.
What Physicians Should Know: 7 Retail Clinic Statistics
Watch this three-minute video to gain a better understanding of how retail-based medical clinics are evolving and how patients are reacting to them.
Five Simple But Effective Ways to Boost Patient Satisfaction
Are you doing all you can to keep patients happy and healthy at your medical practice? Here are some simple, but effective, tips.
How to Start Using Social Media at Your Medical Practice
Want to get more involved in social media at your medical practice but not sure where or how to start? Here's some guidance.
Patients' Biggest Pet Peeves about Doctors
Here's your opportunity to learn what you might want to avoid saying — or doing — next time a patient comes to your medical practice.
Ten Ways to Convince Patients to Use the Patient Portal
It can be challenging to convince patients to sign up for and actively use your medical practice's patient portal. Here are 10 tips from experts.
Evaluating Six Electronic Patient Engagement Tools
Electronic patient engagement tools are great to connect physicians and patients, but they also come with challenges.
Ten Online Health Resources to Recommend to Patients
Are your patients relying too much on inaccurate information from Dr. Google? Here are some resources to steer them in a better direction.
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