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Patient Relations

Making the Most of Your Patient Portal

It's understandable that many of you are hesitant to implement a patient portal. But practices that have taken the plunge say the time and money spent implementing the new technology leads to big payoffs — and quickly. Here's how to select, implement, and market a portal that will appeal to your patients.

Patient Relations

Successful practices make it a priority to assess patient satisfaction regularly. Here's how to improve satisfaction scores and boost patient ratings.

Medical supply companies need to stop cold calling patients offering them medical equipment without a physician's order, and trying to trick busy doctors.

With all the media coverage of Ebola and enterovirus D68, there are several things your practice can do to ease patient and staff concern. Here's where to begin.

There are four good reasons to consider an investment in online scheduling, including attracting new patients and retaining existing ones.

A new national poll not only validates physician assistant care, but verifies what I've known about my profession for years.

Effective patient collections are becoming more critical to the financial health of your practice. Here are several strategies to help your practice get paid.

Here's what physicians and medical practices should do if a parent asks if his child can be seen without the parent being present.

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