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Physicians are increasingly being reviewed online, through sites like Yelp, Vitals, and others. How can you ensure that your practice doesn't get a bad rating?
Stretched Resources Don't Excuse Poor Patient Service
Every physician practice is dealing with stretched resources these days, but that's not an excuse for bad customer service.
Educating Patients on Health Insurance Benefits
Spending a few minutes explaining health insurance benefits to patients prior to the appointment should become a requirement.
Poor Patient Reviews Linked to Bad Customer Service
What is the way to improving poor reviews from patients online? One expert says it comes down to basic customer service.
Why is Physician Autonomy Important for Patient Care?
This doctor says one patient's care plan reemphasized why he has continued to stay independent in the era of consolidation.
Physician Burnout and Round-the-Clock Primary Care
Certainly physicians want to be responsive to their patients. But they shouldn't provide 24/7 "on-demand" services like Amazon.
Certified PAs Make a Difference in the Fight against HIV
Experiences of a certified PA shed light on how all physicians can help care for patients with or at-risk for HIV.
Concierge Medicine Is Growing
Once thought of as elitist, more physicians are considering converting to concierge practice. Here are the numbers.
Major Trends in Medical Practice Staffing
The advent of team-based healthcare means a more coordinated approach to seeing patients. It also means different staffing roles and ratios.
The One Thing that Most Improves Patient Satisfaction
So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.
What Physicians Should Know: 7 Retail Clinic Statistics
Watch this three-minute video to gain a better understanding of how retail-based medical clinics are evolving and how patients are reacting to them.
Five Simple But Effective Ways to Boost Patient Satisfaction
Are you doing all you can to keep patients happy and healthy at your medical practice? Here are some simple, but effective, tips.
8 Ways Practices Can Prevent Physician Burnout
Keeping physicians in good physical and mental shape improves patient care and maximizes income for practices. Here are eight ways to prevent burnout.
Physicians Share Biggest Lessons from Medical School
For most doctors, medical school was a whirlwind of lectures and incredibly hard tests. We asked them what they took away from the experience.
7 Reasons to Embrace Telemedicine
More and more physicians are interested in using telemedicine. Here are a few reasons why this technology has gained admirers.
Five Reasons to List Medical Prices Online
Practices have shied away from listing healthcare prices online, but doing so can benefit both patient AND provider, says one expert.
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