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In Medical Practice Operations, Small Problems Add up
Compounding effort and resources is not always a good thing at medical practices.
Patient Waiting Times: What is Reasonable at Your Medical Practice?
Patients are still complaining about wait times being too long. How does your practice measure up?
Three Ways to Improve Medical Office Space Layout
Decisions made during the design of medical office spaces have long-term consequences. Make sure you’re allocating enough time and attention to the process.
Healthcare Regulatory Compliance Comes Before Patient Care
HIPAA may protect patient information, but it has come at the cost of direct patient care.
Medical Practice Customer Service Must Satisfy Patients and Staff
Excellent customer service should be a benchmark for your office, to ensure the happiness of both your patients and employees.
Six Easy Ways to Improve Patient Satisfaction
As patient satisfaction plays a growing role in physician reimbursement, make improving it a New Year’s resolution at your practice.
Looking at the Positives of Running a Medical Practice
I often write about when things go wrong at my medical practice, but it's time to focus on the positives for a change.
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