Get your staff motivated to work hard and succeed with these great activities.
Plus, learn how to bring out the best in your staff's personalities and how to boost staff performance through accountability.
What's a Family Physician to do?
A doctor finds her scope of care narrowing considerably as the healthcare landscape changes, leaving her contemplating her future as a physician.
Why Practices Must Report a Data Breach
A recent settlement highlights the importance of medical facilitates reporting a breach of protected health information in a timely manner.
The Do's and Don'ts of Medical Malpractice
Don't let a lack of communication, EHR misadventures, or failure to be prepared lead to a damaging malpractice suit at your practice.
Annual Customer Service Training is a Must
When was the last time you provided your staff customer service training? If it's been more than a year, it's time to set up training again.
What Physicians Can Learn from an Unusual Business Model
Ocean Spray Cranberries is the perfect analog for an independent practice association – a cooperative comprised of independent entities with central operations.
In-flight Emergencies: Is There a Doctor On Board?
It's time to better educate, and equip physicians and flight crews for common in-flight emergencies, according to this doc.
Readers Debate the PA's Role in Today's Practice
As PAs get more involved in today's medical practice, readers are split on whether or not this is a good thing.
The One Thing that Most Improves Patient Satisfaction
So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.
Five Simple But Effective Ways to Boost Patient Satisfaction
Are you doing all you can to keep patients happy and healthy at your medical practice? Here are some simple, but effective, tips.
How to React to Angry Patients
Handling a confrontation with an angry patient is critical to malpractice risk management. Here are five tips handle difficult encounters appropriately.
Four Ways to Reduce Diabetes Care Malpractice Risks
Diabetes care can raise some unique malpractice risks. Watch this 60-second video to learn what steps your practice should be taking to reduce the risks.
10 Common Staff Problems Facing Medical Practices
Physicians and recruiting professionals weigh in with challenges — and solutions — to today’s staffing challenges at medical practices.
11 Unique Ways to Reward Your Staff for the Holidays
While a monetary bonus is a great way to reward employees for their hard work, it's not always possible. Here are 11 alternatives.
Ten Ways to Convince Patients to Use the Patient Portal
It can be challenging to convince patients to sign up for and actively use your medical practice's patient portal. Here are 10 tips from experts.
Ten Meaningful Use Tips for Physicians in Stage 2
Consultants and health IT experts share their top advice for physicians participating in the EHR incentive program.
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