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When Medical Professionals Get Involved with a Family Member's Care
There is a fine line between being an educated patient advocate, and being a know-it-all family member who is in the medical field.
Training Medical Practice Staff to Deal with Angry Patients
If you've ever heard a staff member try to calm an angry patient down on a phone call, you have a great opportunity for training.
The Patient-Physician Relationship: When Does it Start?
Someone tell me when a physician's relationship with a patient starts and how far does the physician's responsibility go until the patient receives care.
Patients: Hospital Privileges Don't Mean Overruling Care Decisions
Getting patients to understand hospital privileges — and what I can do for them when admitted — is often a difficult discussion.
When a Patient's Family Member Hinders Physician Care
A recent interaction involving a patient's mother makes me wonder why we can't dismiss family members and if there's a lawsuit on my horizon.
Discovering the 'Ideal' Patient for Your Medical Practice
A profitable and successful practice will struggle to exist, or at a minimum be unsustainable without a deep knowledge about your ideal patient.
Terminating the Physician-Patient Relationship
The physician-patient relationship can be terminated for any non-discriminatory reason with proper notice. It is best to do so as cordially as possible.
Patient Dismissal: When and How to Do It
Watch our on-demand webinar on patient dismissal — when to do it and how to do it correctly.
Dealing with 'Problem' Patients
Both physicians and patients enter a practice visit with certain expectations. Sometimes they are the same but sometimes, they differ and the relationship can get strained.
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