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Sometimes, a patient's family members can become disruptive or aggressive, and threaten to hinder patient care. Here's how to address and deescalate the situation.
Persistent Patient Keeps Going for Medical Marijuana
Some patients really want to be prescribed medical marijuana. In this case, he has gone to quite a few doctors to make it happen.
Understanding What Drives the Patient Experience
In the rush of daily practice it is easy to miss what patients are feeling. But often just a few minutes of mindful attention can make all the difference.
A Patient's Vague Description of Medication Effects
Patients can sometimes be vague when talking about how they reacted to a medication a doctor has prescribed.
Beware of Patients Who Diagnose Online
Here's one patient that has his mind made up on what he should do when he is told he is perfectly healthy.
Confessions from an Opioid Prescriber
As the medical community grapples with opioid prescription, one doctor says she has seen first-hand that these medications do not cure chronic pain.
When You Ignore a Patient's Cry for Antibiotics
The most difficult conversation that this doctor' faces is when she declines to prescribe inappropriate antibiotics for a patient who wants them.
Why it’s Hard to Fire a Patient
Some patients are noncompliant or habitual no shows to appointments. However, terminating a patient is easier said than done.
How to React to Angry Patients
Handling a confrontation with an angry patient is critical to malpractice risk management. Here are five tips handle difficult encounters appropriately.
Patient Dismissal: When and How to Do It
Watch our on-demand webinar on patient dismissal — when to do it and how to do it correctly.
Eight Ways to Improve Patient Communications
Effective communication is essential for delivering quality patient care and establishing a good relationship. Here are eight tips to help.
Ten Online Health Resources to Recommend to Patients
Are your patients relying too much on inaccurate information from Dr. Google? Here are some resources to steer them in a better direction.
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