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Difficult Patients

Difficult Patients

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An administrative director reflects on the many emotions of collecting money from payers and patients in today's healthcare climate.

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A healthcare professional takes time to address some of the misconceptions patients may have when they present for care.

The biggest obstacle between you and your patients having an optimal relationship is potentially the words that come out of your mouth.

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Some patients just assume physicians are rich and they don't need the money. Thus, they skip out on paying their bills.

While prescription registries have made it easier to track down drug seekers, they are not foolproof. Here are red flags you should be looking out for.

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A practice is discovering that the universal truth around HIPAA compliance is there is no universal truth. Every scenario is different.

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United Airlines unceremoniously booted a physician off his flight and in the process unintentionally taught practices a few valuable lessons.

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