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Difficult Patients

Difficult Patients

Dr. Rana Awdish

One physician nearly died from a ruptured tumor in her liver. From this life threatening experience, she learned the importance of empathy in medicine.

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A recent scenario brought up questions of HIPAA compliance during an emergency, such as patient exhibiting erratic behavior.

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Prescribing more medication to a patient isn't always the answer and can be dangerous, as this doctor recently learned.

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Every doctor wants to see the best in their patients, but the truth is some will cause you trouble. Here are tips to deal with problem patients.

Gabriel Perna

Providing excellent customer service isn't rocket science and yet, as this editor has seen, it seems to not be a priority for many organizations.

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Enough is enough, you are ready to dismiss a patient. What are the right reasons to do so and what actions can you take?

Maintaining high customer service standards can increase patient satisfaction. Here are 11 tips to gain a customer service edge.

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