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Sometimes, a patient's family members can become disruptive or aggressive, and threaten to hinder patient care. Here's how to address and deescalate the situation.
When No One Else Sees the Patient’s Problem
This doctor’s patient has all but lost her short-term memory. Unfortunately, the doctor seems to be the only one who sees it.
Communication Issues Can Lead to Malpractice Claims
A recent study looked at the effect miscommunication had on malpractice claims. The results show the value in being clear and concise with patients.
Reduce Physician Liability in Patient-Addiction Cases
Here are six steps to protect yourself and your practice from malpractice suits stemming from a patient's prescription addiction.
Eight Ways to Improve Patient Communications
Effective communication is essential for delivering quality patient care and establishing a good relationship. Here are eight tips to help.
Four Steps to Managing Unrealistic Patients
Being angry at a patient isn’t constructive. Instead, use these tips to manage a patient’s unrealistic expectations
Balancing Patient Sympathy and Practice Policies
We continue to strive to provide good patient care, but there are only so many hours in a day, and patient tears won't make those hours multiply.
Responding to Negative Online Patient Reviews: 7 Tips
Before you fire off a response to a negative patient review, here are seven things to consider. You don’t want to post something potentially worse online.
How to React to Angry Patients
Handling a confrontation with an angry patient is critical to malpractice risk management. Here are five tips handle difficult encounters appropriately.
Patient Dismissal: When and How to Do It
Watch our on-demand webinar on patient dismissal — when to do it and how to do it correctly.
Ten Online Health Resources to Recommend to Patients
Are your patients relying too much on inaccurate information from Dr. Google? Here are some resources to steer them in a better direction.
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