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When a Patient's Family Member Hinders Physician Care
A recent interaction involving a patient's mother makes me wonder why we can't dismiss family members and if there's a lawsuit on my horizon.
Discovering the 'Ideal' Patient for Your Medical Practice
A profitable and successful practice will struggle to exist, or at a minimum be unsustainable without a deep knowledge about your ideal patient.
Terminating the Physician-Patient Relationship
The physician-patient relationship can be terminated for any non-discriminatory reason with proper notice. It is best to do so as cordially as possible.
Physicians: Improve Yourself, Your Medical Practice in 2014
From learning about ICD-10 to having more patience with difficult patients, here is one physician's list of resolutions for this year.
Don't Let Patients Take Advantage of Your Medical Practice
Where do you draw the line between good patient service and compromising your medical practice policies? Here's some advice.
Five Steps for Improved Customer Service at Your Medical Practice
Making the holiday spirit the norm at your medical practice can result in more satisfied patients, happier families, and an increase in referrals.
How to Mitigate Opioid Prescribing Risks at Your Medical Practice
Physicians without proper opioid prescribing policies may unknowingly help patients engage in illegal activities, and they could face liability issues.
Patient Dismissal: When and How to Do It
Watch our on-demand webinar on patient dismissal — when to do it and how to do it correctly.
Dealing with 'Problem' Patients
Both physicians and patients enter a practice visit with certain expectations. Sometimes they are the same but sometimes, they differ and the relationship can get strained.
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