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Five Tips for Making a Dynamic First Impression on Your Patients
In the first 10 seconds to 30 seconds of a patient's visit, you can make a big difference in their satisfaction with your medical practice.
Five Tips to Reduce Patient Dissatisfaction with Wait Times
Here are some low- and no-cost ways physicians can reduce wait times and increase patient satisfaction.
Avoiding Inappropriate Staff Conversations at Your Medical Practice
Religion, politics, sports, patient information, and personal lives are topics best avoided by staff members. Here's why and how it can affect your business.
Improve Medical Practice Staff Communication Skills: 5 Best Practices
Here are five best practices for selecting, managing, and supervising your medical practice staff and improving their communication skills
Know What Your Medical Practice Employees are Doing at All Times
Keeping an eye on medical practice employees can be tricky, so implement transparency, accountability and expectation into their daily work life.
10 Healthy Customer Service Habits for Your Medical Practice
Is your clinic overlooking the basic premises of customer service? We'll fix that!
Tracking Patient Collections a Necessity at Your Medical Practice
Here are tips that require your front desk to be accountable for all the money coming in and going out of your office to avoid possible embezzlement.
How One Practice Successfully Reduced Missed Appointments
By taking charge, tapping into technology, and implementing changes, chiropractor Jeff Robichaud lowered patient no-shows at his Massachusetts practice.
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