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Patient Copays: To Bill or Not to Bill?
You can't order a coffee today and pay tomorrow, so don't let patients leave your medical practice without some kind of payment arrangement.
One Patient's Medical Practice Customer Service Experiences
Your practice may be making these common customer service mistakes that create big dents in patient satisfaction.
Getting the Most Out of Patient Cancellations
Find out why patients are canceling their appointments, and then use that information give them more information and get them back into your medical practice.
Calculating Percent Collections at Your Medical Practice
Here's an Excel-based tool to know the percent collected at your medical practice on a monthly basis and predict your practice's inflow.
Days in Accounts Receivable Worksheet for Medical Practices
Here's an Excel-based tool to help you better understand how long it is taking for claims to be paid at your medical practice.
Spruce Up Your Medical Practice Waiting Room for $500 or Less
Here are three ways to spruce up your reception area and make a stellar first impression on new and existing patients.
Encouraging Medical Practice Staff to Work Together
Taking time to understand the duties of your staff and provide the appropriate back up when needed is crucial to operating an efficient practice.
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