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Worried retail clinics will take a chunk out of your business? Here's how to compete.
Improving Pharmaceutical Transparency to Patients
There is one way doctors can be more transparent to their patients about their relationships with pharmaceutical companies.
Fine-Tuning Conversation Skills Improves Health Outcomes
Conversation-practicing simulations is a new method for physicians and providers to improve a critical element of healthcare: communication.
Overcome Exchange Health Plan Payment Challenges
Practices must explore new collection strategies for patients with high-deductible plans that require more financial responsibility.
How Relationship Marketing Can Add Value to Your Practice
For practices looking to turn patients into loyal advocates for life, relationship marketing is the way to go
What Patient Surveys Say About Concierge Medicine
Many industries survey their customers to find out how effectively they are meeting their needs. Medicine is no different.
How Door Timings Tell the Story of Patient Care
This MD started writing down the time she entered and exited an exam room to track patient flow. The data revealed a lot.
Five Online Reputation Management Strategies for Physicians
Your name is on a physician review site. Scary? Hardly. Embrace those review sites and craft a strategy to bolster your online reputation.
How Small Practices Can Prepare for Value-Based Care
Changes to physician compensation are looming, so now is the time for small practices to start focusing on value. Here's how.
The One Thing that Most Improves Patient Satisfaction
So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.
Three Payer Contract Negotiation Strategies
Have an upcoming contract negotiation with a payer? Let Marcia Brauchler give you three key strategies before you sit down at the table.
What Physicians Should Know: 7 Retail Clinic Statistics
Watch this three-minute video to gain a better understanding of how retail-based medical clinics are evolving and how patients are reacting to them.
Physician-Recommended Websites for Patients
We asked physicians for the websites they recommend to patients who are looking for reliable health information. Here's what they said.
Eleven Things to Never Say to Patients
Physician-patient interactions can be rife with emotion. Here are phrases physicians should take care to avoid during these situations.
Eight Things You Don't Want to Hear in the Exam Room
All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.
Physicians Share What Inspired their Career Choice
We asked physicians to share who or what inspired them to pursue medicine. Here's what they said.
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