Worried retail clinics will take a chunk out of your business? Here's how to compete.
Using Online Reviews to Change Physician Behavior
As millennials take over as the most populous age group, online reviews and physician ratings are going to have a pertinent impact on healthcare.
Are Traditional Patient Experience Surveys Flawed?
In part one of a two-part podcast, patient experience consultant William Maples talks to us about the problem with the HCHAPS and CG-CAHPS surveys.
The Problem with the Hospitalist System
In response to a recent article in The New England Journal of Medicine, one doctor weighs in on the problem he sees with the hospitalist system.
Florida's Ruling on Suicide Puts Physicians at Risk
A recent ruling on patient suicides by the Florida Supreme Court puts physicians at added risk for something they have little control over.
Getting Cardiovascular Patients to Change their Lifestyle
Patients with cardiovascular disease need simple steps to successfully change lifestyle habits. Certified PAs are equipped with the tools to help.
How to Treat a Turkey as Your Patient
Has a turkey come into your office for an appointment? Use this doctor's example on how you should treat them as a patient.
To Attract New Patients, Think Like a Patient
When it comes to marketing yourself online, think like a patient — especially when communicating, posting content, and designing your website.
How Small Practices Can Prepare for Value-Based Care
Changes to physician compensation are looming, so now is the time for small practices to start focusing on value. Here's how.
The One Thing that Most Improves Patient Satisfaction
So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.
Three Payer Contract Negotiation Strategies
Have an upcoming contract negotiation with a payer? Let Marcia Brauchler give you three key strategies before you sit down at the table.
What Physicians Should Know: 7 Retail Clinic Statistics
Watch this three-minute video to gain a better understanding of how retail-based medical clinics are evolving and how patients are reacting to them.
7 Customer Service Tips for Physicians and Staff
We asked our practice management experts to reveal their trade secrets for dealing with patients. Here's what they said.
Improve Your Medical Practice in 6 Easy Steps
Your practice is a reflection of the physicians who work there. If it looks old and uncared for, patients might wonder about the care they will receive.
Physicians Reveal Biggest Pet Peeves About the Job
What really grinds the gears of physicians? We asked our advisory board to share and here's what they had to say.
10 Ways to Treat Pain without Opioids
Opioid prescriptions and associated addictions have reached epidemic proportions, resulting in the call for physicians to utilize alternative treatment methods.
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