In the digital age, customer service matters to physician practices more than ever. Read up on how to improve the patient experience and specific tips to get you started. Also, what's the best way to dismiss a problem patient?
How PAs Can Contribute in Pediatrics
A PA-C explains how PAs can thrive in pediatric practices due to their diverse medical skill set and ability to communicate with physicians.
Medicaid Cuts Maintained in New Obamacare Repeal Bill
Senate GOP leadership released a revised version of its healthcare bill, upping opioid crisis capital, among other changes, but Medicaid funding is still due to be cut.
What Can Healthcare Learn about Technology from Disney?
Physician ponders why healthcare doesn't adopt technology and processes that other industries use on a daily basis.
Opioid Prescriptions Falling, CDC Says
According to new data from the CDC, opioid prescription rates fell over a five-year period from 2010 to 2015, but are still triple where they were in 1999.
Online Advertising Challenges for Medical Clinics
A physician lends his advice on running successful pay-per-click advertising campaigns, while warning of pitfalls from past experiences.
12 Ways to Improve Patient Portal Usage
Many patients are resisting usage of patient portals or abandon using them after signing up. Here are 12 ways to get them on board permanently.
Coding for Elderly Patients and Interactive Complexity
This month's coding questions tackle depression screens on elderly patients and coding for interactive complexity.
How Small Practices Can Prepare for Value-Based Care
Changes to physician compensation are looming, so now is the time for small practices to start focusing on value. Here's how.
The One Thing that Most Improves Patient Satisfaction
So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.
Three Payer Contract Negotiation Strategies
Have an upcoming contract negotiation with a payer? Let Marcia Brauchler give you three key strategies before you sit down at the table.
What Physicians Should Know: 7 Retail Clinic Statistics
Watch this three-minute video to gain a better understanding of how retail-based medical clinics are evolving and how patients are reacting to them.
The Best Ways to Deal with a Disappointed Patient
Disappointed and angry patients are more likely to sue you for malpractice. Our advisory board shares tips on how to avoid this situation.
8 Ways to Turn Patients, Staffers into Practice Advocates
Your patients and staff members are your best marketing tool. Get them to be "super fans" of you and your practice.
4 Reasons for a Physician Rights & Responsibilities Document
Developing this kind of document can let physicians know what expectations your practice has of them.
Earn CME Credits for reading Physicians Practice articles. Click here to go to our free online CME activities.
By clicking Accept, you agree to become a member of the UBM Medica Community.