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Patients

Good manners lead to highly satisfied patients. To ensure you are practicing great etiquette at your practice, we assembled 15 tips.

#1. Introduce yourself — even if you are wearing a name tag, even if you are the third or fourth person to see patients during their visits, and even if they might never see you again or remember your name.

See more of our tips.

Patients

Getting patients to understand hospital privileges — and what I can do for them when admitted — is often a difficult discussion.

Here are five key points about Medicare Advantage plans to answer questions and clear up misinformation for physicians.

More than 5 million Americans have signed up for private health plans through the health insurance exchanges. Is your medical practice feeling the effects?

Pulling strings, asking for professional courtesy, whatever you want to call it, it can put physicians in a very awkward position.

In the first 10 seconds to 30 seconds of a patient's visit, you can make a big difference in their satisfaction with your medical practice.

No matter how hard I work or how well I think I'm doing as a family physician, there are still areas where I fail my patients.

Some patients are disqualified from help obtaining health insurance coverage because they simultaneously earn too much, and too little.

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