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Worried retail clinics will take a chunk out of your business? Here's how to compete.
Marketing Patient Ancillary Services Is Important
Practices that offer ancillary services to their patients must take marketing their customer services seriously, if they wish for success.
The Potential of Patient-Centered Specialty Practice
The Patient-Centered Specialty Practice program was designed in many ways to complement the success of the medical home program and expand its reach.
Is 'Quality' Quelling Physician Job Satisfaction?
Physicians are experiencing frustration with federal quality care programs that tie patient satisfaction to physician compensation.
Prior Authorization Agony
Spending time and energy cajoling a payer to approve a medication or procedure can be time-consuming and interrupt your practice day.
Are Handshakes Still Relevant for Physicians?
Connecting with patients is elementary to the healing process. But how do you know that a touch would be welcome?
Patient Access: Does Your Practice Have It?
Getting patients in the door is critical to your practice's success. Are you doing everything you can to make this happen?
ICD-10: Do Patients Even Need To Know?
Your patients probably don't care about ICD-10, but there may be situations in which you might want or need to tell them.
The One Thing that Most Improves Patient Satisfaction
So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.
Three Payer Contract Negotiation Strategies
Have an upcoming contract negotiation with a payer? Let Marcia Brauchler give you three key strategies before you sit down at the table.
What Physicians Should Know: 7 Retail Clinic Statistics
Watch this three-minute video to gain a better understanding of how retail-based medical clinics are evolving and how patients are reacting to them.
Five Simple But Effective Ways to Boost Patient Satisfaction
Are you doing all you can to keep patients happy and healthy at your medical practice? Here are some simple, but effective, tips.
Eight Things You Don't Want to Hear in the Exam Room
All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.
Physicians Share What Inspired their Career Choice
We asked physicians to share who or what inspired them to pursue medicine. Here's what they said.
Patients' Biggest Pet Peeves about Doctors
Here's your opportunity to learn what you might want to avoid saying — or doing — next time a patient comes to your medical practice.
Ten Online Health Resources to Recommend to Patients
Are your patients relying too much on inaccurate information from Dr. Google? Here are some resources to steer them in a better direction.
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