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Performance

15 Things Doctors Hate Hearing Patients Say

Because reimbursement and practice models are now embracing value-based metrics, the pressure is on docs to satisfy patient expectations of great customer service. However, we know that illness can often leave patients feeling sour. In order to lighten the mood, we've collected a list of docs' "least-favorite" patient complaints.

Good news: there are ways to improve your patient relations. Read "Communication Tips for Physicians" to hone your skills to create positive relationships with your patients.

Performance

Concentration is a time management tool that practice managers can use to boost productivity and performance.

How a five-physician internal medicine practice nixed its payer contracts and began charging patients directly for services.

Leasing your medical practice to a hospital? You may want to consider these 15 contract provisions to ensure your practice is protected for the future.

To help identify some of the best ways to boost medical practice revenue, we asked practice management expert Rosemarie Nelson to share some of her tips.

2014 Great American Physician Survey - Demographics

Get unique insight into the personal and professional lives of physicians through the results of the 2014 Great American Physician Survey, Sponsored by Kareo.

Whether you are a medical practice manager or physician, "servant leadership" is about letting your spotlight shine on those around you

Quality of patient care is paramount, and I hope that the powers that be really think about realistic solutions to improving it.

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