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Performance

15 Things Doctors Hate Hearing Patients Say

Because reimbursement and practice models are now embracing value-based metrics, the pressure is on docs to satisfy patient expectations of great customer service. However, we know that illness can often leave patients feeling sour. In order to lighten the mood, we've collected a list of docs' "least-favorite" patient complaints.

Good news: there are ways to improve your patient relations. Read "Communication Tips for Physicians" to hone your skills to create positive relationships with your patients.

Performance

Leasing your medical practice to a hospital? You may want to consider these 15 contract provisions to ensure your practice is protected for the future.

To help identify some of the best ways to boost medical practice revenue, we asked practice management expert Rosemarie Nelson to share some of her tips.

2014 Great American Physician Survey - Demographics

Get unique insight into the personal and professional lives of physicians through the results of the 2014 Great American Physician Survey, Sponsored by Kareo.

Whether you are a medical practice manager or physician, "servant leadership" is about letting your spotlight shine on those around you

Quality of patient care is paramount, and I hope that the powers that be really think about realistic solutions to improving it.

When medical staff members do not perform tasks properly, it drives down productivity and profits. Here's how to gauge the size of the problem and resolve it.

Recently we suffered a multi-part network crash at our medical practice. Here are some of the lessons I learned while helping my practice deal with the disaster.

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