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Performance

15 Things Doctors Hate Hearing Patients Say

Because reimbursement and practice models are now embracing value-based metrics, the pressure is on docs to satisfy patient expectations of great customer service. However, we know that illness can often leave patients feeling sour. In order to lighten the mood, we've collected a list of docs' "least-favorite" patient complaints.

Good news: there are ways to improve your patient relations. Read "Communication Tips for Physicians" to hone your skills to create positive relationships with your patients.

Performance

Feel like your staff is slacking? Here are 12 ways to get them back into tip-top shape.

Knowing how to calculate RVU values is critical if you are going to apply them to any other applications. Here's a primer for your medical practice.

Physicians don't always get along. The good news is that there are specific tactics to repair the damage and restore the relationship.

When annual reviews for practice employees come around, having measurable metrics in place will make the meeting go more smoothly. Here are some ideas.

New graduates are an untapped resource that can add innovative assets to your physician practice.

Physicians can play many roles in medical practices, but that doesn't mean they should take them all on.

Three examples of how your medical practice can embrace negative information to improve marketing and operations.

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