12 Ways to Improve Patient Portal Usage

July 6, 2017

Many patients are resisting usage of patient portals or abandon using them after signing up. Here are 12 ways to get them on board permanently.

In the era of Internet shopping, online banking, and airline check-in apps, it should come as no surprise that the future of health information is being forged online. Patient portals can help patients take a more active role in their healthcare and control the way their information is managed.Still many patients resist using an online portal, or abandon its use shortly after signing up. Fully transitioning to an online system implies letting go of old habits, both for practice staff members and for patients.  Here are 12 ways to get patients to embrace patient portals.