Management & Administration

Your best biller just became the boss. Nine first-year missteps that sink new practice managers, and how to sidestep every one.

Neil Baum, MD, explains why seeing patients on time is the single best way to boost satisfaction, retention and your practice's reputation.

Ten Ten Ten's Jenn Block and Bhargav Raman on contract traps, care manager ROI and the 90-day baseline every practice should pull.

Pay gains are cooling but hiring pressure isn't. Ten retention moves that don't depend on another raise.

CMS' proposed 2027 fee schedule would boost ACO shared savings, sunset traditional MIPS and trim the conversion factor.

Nearly a third of new hires quit within 90 days, and onboarding is usually why. Here are six fixable mistakes that push good people out.

The threats that sink a practice are rarely the loud ones. Seven quiet fuses in the back office, and how to defuse each.

A new federal rule makes it far cheaper for practices to challenge denied and reduced payments, but Anders Gilberg of MGMA says the harder problem is getting insurers to pay up after physicians win.

The highest offer is rarely the best deal. If you're waiting until you're ready to sell, you've waited too long.

Nearly 40% of Gen Z patients don't have a primary care physician, and Andrea Giamalva, M.D., FAAFP, says urgent care is quietly stepping in to fill the gap.

MGMA's government affairs team on what’s already changed in 2026 and what’s still to come.

John Cianca, M.D., FAAPMR, left institutional medicine 22 years ago to build a cash-only solo practice. He says the care he delivers is better for it.

In an MGMA Summit digital conference session, a veteran administrator laid out the five trends set to reshape practice operations over the next five years.

Carlos Cardenas, M.D., explains why a CMS request for information may be the biggest opening for physician-owned hospitals since the ACA.

Pediatric neurosurgeon Leon Moores, M.D., makes the case that every physician is already a leader and shares how to guide teams through uncertainty.

Prosper Beyond VBC's Doral Jacobson on why most practices lose negotiations before they even get in the room, and what to do differently.

Operational levers that practice administrators can pull to give clinicians their evenings back

Eight practical ways to plug revenue leaks, from eligibility checks and point-of-service collections to working denials by root cause.

Eight practical steps to govern AI in your practice, from naming an owner to vetting vendors and training your team.

Lumeris CMO David Carmouche, M.D., says AI's biggest opportunity in primary care is giving physicians back the time to actually practice medicine.

Skillsoft's Asha Palmer, J.D., explains why banning AI doesn't stop staff from using it and what practical governance looks like for small practices.

For many practices, intake still relies on patients completing forms on arrival. Moving it earlier with digital tools can reduce delays, improve accuracy and lighten front-desk workload.

Physicians boost deal outcomes by ranking priorities, setting walk-away lines, listening well, staying calm and negotiating with support.

GeoVax CEO David Dodd says the U.S. vaccine system isn't broken, but it badly needs better communication, clearer processes and more listening.

After-hours coverage is not the same as reliable access — and the gap between the two is showing up in ED utilization, physician burnout and patient outcomes.