June 9th 2023
Your weekly dose of wisdom from the Physicians Practice experts.
May 1st 2023
April 3rd 2023
March 28th 2023
What patients want is a single and rewarding patient experience across all touchpoints, which can be best achieved by following these hybrid communication best practices.
March 16th 2023
Here's what you should do the next time you experience a patient in a strong emotional state.
Top tips and HIPAA implications.
Improve communication for better outcomes
Just as small holes in a ship can eventually lead to a catastrophic sinking, small holes in your communication can sink your practice as well.
Patient engagement is the first step in getting paid
Patient engagement begins by recognizing that greater responsibility for payment has also led to greater expectation and choice on the part of patients.
Prediction: Virtual care growth will remain steady in 2023
Virtual care is simply too valuable - and necessary - not to become an increasingly important part of healthcare going forward.
Practice tip of the week: Webside Manner 101
Practice tip of the week: Creating a successful YouTube channel for your practice
The evolution of the patient-physician relationship
As patients seek information and form communities, the dialogue with their doctors is changing.
The healthcare marketing landscape in 2023
The new normal is no longer new.
The scales: A metaphor for managing difficult patients
The right communication strategy can keep you from losing a patient.
6 Patient engagement trends for 2023
Top patient engagement trends and how to ensure continual growth
3 Tools to optimize patient engagement in private practice
Adopting the right technology can help allocate or reallocate time from physicians and staff to focus on patient engagement and satisfaction.
Practice tip of the week: Doctor-patient communication’s role in mitigating medical malpractice claims
Practice tip of the week: Engaging patients in digital check-in
Practice tip of the week: Expert tips to create a concierge-style patient experience
Practice tip of the week: Going the extra mile to make patients feel welcome
3 Ways technology can level up your practice’s communication workflows
As patient behaviors evolve, it’s clear that today’s status quo is falling short.
Practice tip of the week: 7 Tips to make your patients smile
Practice tip of the week: Three strategies for discussing plant-based nutrition with pediatric patients
6 Benefits of digital front doors
As patient volumes grow, digital front doors can be a boon to your practice.
Why medical practices need a mass communication plan
When there's a crisis, your practice needs a mass communications strategy.
Practice tip of the week: 10 Customer Service Habits for Your Medical Practice
How to streamline claims for rural practices
Follow these tips to turbocharge the claims process.
Practice tip of the week: Seven communication sins every practice should avoid
Practice tip of the week: Six things to never say to a patient
Practice tip of the week: Why you should know your patient’s behavioral styles
Practice tip of the week: Humility
Practice tip of the week: How to support LGBTQ+ patients year-round
Practice tip of the week: How to evaluate waiting room furniture
Third-party tools and your healthcare website
There are a myriad of tools available, but practices should still be cautious.
5 Mistakes to avoid when texting patients
Don’t run afoul of HIPAA when texting with patients.
Why the No Surprises Act falls short in improving provider directory accuracy
Regulation fails to address how patients utilize provider directories.