Technology & AI

How to prepare for when AI changes interactions with patients, staff and vendors

AI scribes reached exam rooms faster than the policies meant to govern them. Nine controls for a tool your practice already runs.

Payer algorithms deny in seconds. Eight moves that turn an automated no into a decision a human has to defend.

One-third of adults now ask a chatbot before they ask you. Seven ways to handle the AI patients bring into the exam room.

MFA and encryption are about to become mandatory under HIPAA. Here are 10 security gaps to close before a breach or auditor finds them.

Are the systems you retired still on the network? Here are eight steps to shut them down before a regulator or an attacker finds them.

Medicare would pay for RPM and RTM only when practice-employed clinical staff do the work under the CY 2027 fee schedule proposal.

The EHR is dark and the waiting room is full. Eight moves that keep patients moving and revenue flowing until systems come back.

Providers won the federal fight over website tracking and still face lawsuits, and most practices have never audited their own site.

Adoption outran governance, and these eight fixes close the gap before the 2027 deadlines land.

Patients are asking chatbots about your practice and the answers are often wrong. Here are nine fixes to take control of them.

Switching vendors can feel risky, so practices often wait too long. These 8 signs, all measurable, tell you when staying costs more than leaving.

The long holiday weekend is a stress test for your practice tech, and here are seven weak spots the Fourth of July tends to find.

It's the week of the Fourth of July. Here are 10 ways AI and automation can free your revenue cycle from the manual grind behind every denied claim.

Indiana limits AI downcoding of physician claims July 1, and more states are moving to rein in payers.

Automating revenue cycle management can shift hidden costs onto your practice. Here are five ways to modernize without losing the human touch.

Most EHR friction is fixable without buying new software. Here are 11 optimization moves that cut clicks, clear the in-basket and shrink pajama time.

Neil Baum, M.D., on why AI fluency is now essential for practices and how to build it before competitors pull ahead.

Acquisition can feel like a when, not an if. How independent practices use AI and smarter operations to stay independent.

MGMA's government affairs team on what’s already changed in 2026 and what’s still to come.

Health care is the hardest-hit sector for ransomware. These seven defenses can cut a small practice's risk without a big IT budget.

In an MGMA Summit digital conference session, a veteran administrator laid out the five trends set to reshape practice operations over the next five years.

AMA CEO John Whyte, M.D., M.P.H.: New AMA policies demand transparency, audits and physician oversight wherever AI touches care or coverage decisions.

AI is transforming medicine faster than the legal and clinical frameworks governing it, raising new questions about liability, deskilling and the standard of care.

Physician AI use has doubled since 2023. Vet your next tool on data privacy, liability and EHR fit before you sign.