Billing & Collections

Collecting from patients is not an easy job, but there are ways to handle it in an efficient and compassionate manner. We talk to experts on how to prevent payment delinquencies and how to handle them when they occur.

It’s important to set realistic expectations about the billing process, which isn’t easy to integrate into regular workflows.

Victory lies in the preparation when it comes to payer negotiations.

Offering financial education helps patients understand what they owe, why, and when.

When you know what the billing challenges are it becomes easier to tackle them.

The post-payment review process can be lengthy, cumbersome, administratively inefficient, and result in provider abrasion.

More and more providers have experienced diminished returns as patient payments languish due to outdated, ineffective communication methods which do not meet today’s patient expectations.

Collecting copayments and coinsurance is challenging because of the COVID-19 pandemic.

Workers’ compensation cases can be particularly troublesome because insurers require extensive documentation.

A practice’s entire business depends on a billing company that can properly bill and collect for the practice’s services.

Your weekly dose of wisdom from the Physicians Practice experts.

For primary care practices, earning enough revenue to meet overhead expenses and provide quality care has always been a challenge. But practices often make the challenge even greater through sloppy coding and billing, leading to delayed or incorrect reimbursements from payers.

Recent trends provide insights into how next-generation support models might help independent providers take part in risk-sharing contracts.

Small and midsize practices are well positioned to negotiate contracts with payers.

Collecting medical debts can be a contentious process, but it doesn't have to be.

Code accurately with the appropriate documentation to substantiate medical necessity.

Providers can reap the rewards of a digital transformation that boosts efficiency and profitability, but they must first invest in the right technology.

Expert advice for turning your back office staff into billing and collections all-stars.

Advice to help your front office staff start the billing process off right.

Traditional paper statements and calls have been increasingly ineffective.

The risk of malpractice and negligence is hurting the medical billing industry. Here’s a brief article talking about various risks involved with these threats to practices, clinics, and coders.

There’s no doubt prior authorizations are a major time suck. Here are five ways to make them a little less onerous.

Though similar to other specialties, some billing codes are unique for behavioral therapy.

As physician practices look for ways to build volume and engagement, it’s critical to thoughtfully consider it all from the point of view of patients and consumers.

New legislation, as well as changes in patient expectations, present a host of challenges and opportunities for getting paid for service this year.

Many physician practices are still running their RCM program like it’s 2019. It’s time to get up to speed with the ‘new normal’ in claims and collections.

Miscoding and fraudulent billing can destroy a medical practice. Use these tips to get robust oversight of your medical billing and coding in place.

It’s critical that independent practices make sure that they are laying the groundwork to make telehealth a robust part of their care delivery and their bottom line.

Compliance measures can assist healthcare industry participants avoid potential liability, whether civil or criminal, under the False Claims Act.

Every medical practice will have patients with unpaid balances, but those that have smart collection strategies in place will be better off.