Complete the Record

Article

If a physician checks or writes a diagnosis on a charge ticket but didn’t note the diagnosis in the medical record, can the biller code the diagnosis that is on the charge ticket? Is the ticket a sufficient record for billing?

Question: If a physician checks or writes a diagnosis on a charge ticket but didn't note the diagnosis in the medical record, can the biller code the diagnosis that is on the charge ticket? Is the ticket a sufficient record for billing?

Answer: According to Susan Callaway, CPC, the charge ticket is not sufficient documentation. It is not part of the medical record; the diagnosis must be in the record. The physician can make an addendum if needed.

Newsletter

Optimize your practice with the Physicians Practice newsletter, offering management pearls, leadership tips, and business strategies tailored for practice administrators and physicians of any specialty.

Recent Videos
Keeping Fridays fun
Is there more of an appetite for regulating administrative burden?
Should your practice outsource?
© 2025 MJH Life Sciences

All rights reserved.