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Complete the Record

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If a physician checks or writes a diagnosis on a charge ticket but didn’t note the diagnosis in the medical record, can the biller code the diagnosis that is on the charge ticket? Is the ticket a sufficient record for billing?

Question: If a physician checks or writes a diagnosis on a charge ticket but didn't note the diagnosis in the medical record, can the biller code the diagnosis that is on the charge ticket? Is the ticket a sufficient record for billing?

Answer: According to Susan Callaway, CPC, the charge ticket is not sufficient documentation. It is not part of the medical record; the diagnosis must be in the record. The physician can make an addendum if needed.

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