Banner

Customized Benefits

Article

We have a long-time employee who was just diagnosed with a serious illness, and has used up all of her time off to date. According to our employee manual, she doesn’t qualify to take the time off that she would like to take, so she feels she needs to quit. I’d like to keep her, but how can I change the rules for one employee out of 100?

Question: We have a long-time employee who was just diagnosed with a serious illness, and has used up all of her time off to date. According to our employee manual, she doesn't qualify to take the time off that she would like to take, so she feels she needs to quit. I'd like to keep her, but how can I change the rules for one employee out of 100?

Answer: There's no reason you can't work a special deal with a long-term employee. Write something similar to an offer of employment letter with the new terms and conditions. Or grant the paid time off (PTO) as a discretionary bonus. You may want to set it up so that it does not accrue as a benefit. If she doesn't use it before she leaves the practice or within a specified period of time, like a calendar year, then the PTO benefit is lost.

Recent Videos
Practice lessons from the works of Mark Twain
The three stages of a physician's career
Using AI agents
Jennifer Wiggins
The three stages of a physician's career
Using AI agents
Jennifer Wiggins
Resurrecting the handshake
Jennifer Wiggins
Practice lessons from the works of Mark Twain
© 2025 MJH Life Sciences

All rights reserved.