How One Practice Successfully Reduced Missed Appointments

Health care consumers seek seamless payment experiences that match their digital expectations. Providers must offer flexible options to enhance satisfaction and collections.

Jeffrey A. Singer, M.D., a general surgeon and senior fellow at the Cato Institute, joins the show to talk patient autonomy in health care.

From follow-up texts to micro-learning videos, these 11 low-cost strategies help practices boost patient satisfaction, improve outcomes and protect revenue between visits.

Norman K. "Kip" Beals III, MD, joins the show to discuss the evolving landscape of health care reimbursement — and how physicians can weather the storm.

Discover how applying convenience, price transparency, and customer experience strategies can elevate patient satisfaction and loyalty in your medical practice.

Boost patient satisfaction and reduce waiting‑room anxiety with this curated, eight‑song playlist tailor‑made for medical practices.