Dr. Jeff Robichaud's staff in the Chiropractic Medicine Department of Concord Integrative Health was increasingly burdened by the conventional process for generating and sending patient statements. Patients also began proactively requesting streamlined-and greener-alternatives for making payments. Dr. Robichaud learned of Emdeon Patient Statements, an automated billing solution, as a viable option for his practice as well as Emdeon Patient Pay Online as a solution to answer patient demand for web-based payments. Since implementing Emdeon patient billing and payment solutions, Dr. Robichaud reports many positive results, including a solid return on investment.