• Industry News
  • Access and Reimbursement
  • Law & Malpractice
  • Coding & Documentation
  • Practice Management
  • Finance
  • Technology
  • Patient Engagement & Communications
  • Billing & Collections
  • Staffing & Salary

Prepay for No-shows

Article

Can we have patients prepay their deductible or copay to give the patients an incentive to show up or at least cancel an appointment rather than no-show?

Question: Can we have patients prepay their deductible or copay to give the patients an incentive to show up or at least cancel an appointment rather than no-show?

Answer: I have never heard of practices requiring a prepay. You can certainly ask your payers if they would allow this; this is entirely up to them and their contract with you.

Some practices do charge no-show patients a fee, of course - usually around $15 to $25.

If you go this route, make sure you let patients know in advance (or it doesn't serve its purpose), and don't spend more time collecting it than it is worth.

Reminder calls also work wonders.

Recent Videos
Bhavesh Vadhani
Bhavesh Vadhani
Bhavesh Vadhani
Physicians Practice | © MJH LifeSciences
The importance of vaccination
The fear of inflation and recession
Protecting your practice
Protecting your home, business while on vacation
Protecting your assets during the 100 deadly days
Payment issues on the horizon
Related Content
© 2024 MJH Life Sciences

All rights reserved.