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Refiling Claims
We've been seeing a Medicare patient for about a year. She pays the required copays/deductibles out of her pocket. Well, she just informed us that she also has another insurance carrier. She wants us to go back, rebill all her claims with this payer, then refund for what she paid out of pocket. Do we have to do this? Can we charge her for doing it? It’ll take quite a bit of time.
Question: We've been seeing a Medicare patient for about a year. She pays the required copays/deductibles out of her pocket. Well, she just informed us that she also has another insurance carrier. She wants us to go back, rebill all her claims with this payer, then refund for what she paid out of pocket. Do we have to do this? Can we charge her for doing it? It'll take quite a bit of time.
Answer: Honestly, I would ask the patient to submit the claims herself. Filing any claim is a courtesy we give our patients. It's her money. It will cost you to do the research and paperwork, and Medicare will frown on you charging her for doing it.
You can offer to help her find and understand the right forms, but she'll need to fill them out and send them in herself. The payer can reimburse her directly.
Asset Protection and Financial Planning
December 6th 2021Asset protection attorney and regular Physicians Practice contributor Ike Devji and Anthony Williams, an investment advisor representative and the founder and president of Mosaic Financial Associates, discuss the impact of COVID-19 on high-earner assets and financial planning, impending tax changes, common asset protection and wealth preservation mistakes high earners make, and more.
Reducing burnout with medical scribes
November 29th 2021Physicians Practice® spoke with Fernando Mendoza, MD, FAAP, FACEP, the founder and CEO of Scrivas, LLC, about the rising rates of reported burnout among physicians and how medical scribes might be able to alleviate some pressures from physicians.
