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Registration Accuracy
What is the best way to track registration accuracy and capture an accuracy rate? We can't look at every claim before it goes out to make sure the information gathered at registration is accurate.
Question: What is the best way to track registration accuracy and capture an accuracy rate? We can't look at every claim before it goes out to make sure the information gathered at registration is accurate.
Answer: Actually, some groups do perform a quality control check on each account prior to it being processed. This is a great way to measure accuracy, but - you're right - it is incredibly time-consuming.
Instead, you can pull accounts at random. For example, pull 25 accounts per receptionist per month - or per week, if you have time. In addition, maintain a log of all errors that are found retroactively - that is, when working a denial. Use both of these methods consistently over time and by employee, and you should be able to capture a good accuracy rate.
Asset Protection and Financial Planning
December 6th 2021Asset protection attorney and regular Physicians Practice contributor Ike Devji and Anthony Williams, an investment advisor representative and the founder and president of Mosaic Financial Associates, discuss the impact of COVID-19 on high-earner assets and financial planning, impending tax changes, common asset protection and wealth preservation mistakes high earners make, and more.
Reducing burnout with medical scribes
November 29th 2021Physicians Practice® spoke with Fernando Mendoza, MD, FAAP, FACEP, the founder and CEO of Scrivas, LLC, about the rising rates of reported burnout among physicians and how medical scribes might be able to alleviate some pressures from physicians.
