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Making the Most of Your Patient Portal

It's understandable that many of you are hesitant to implement a patient portal. But practices that have taken the plunge say the time and money spent implementing the new technology leads to big payoffs — and quickly. Here's how to select, implement, and market a portal that will appeal to your patients.


Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.

Scheduling problems are a practice-wide issue, affecting every staff member. Here's how to better understand what's not working and fix it.

Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.


You don't need practice advice, software, or seminars to make patients happy and loyal. You just need to be there when they need you. Here's how.

In order to preserve patient trust, when delays snarl the day's schedule always make sure to acknowledge the problem.

Are your physicians struggling to keep up with patient visits? Here are some small ways you can help them stay on time.

Group visits are an opportunity for busy practices to solve patient-demand problems, and to make sure patients get the care they need.


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