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Scheduling

Making the Most of Your Patient Portal

It's understandable that many of you are hesitant to implement a patient portal. But practices that have taken the plunge say the time and money spent implementing the new technology leads to big payoffs — and quickly. Here's how to select, implement, and market a portal that will appeal to your patients.

Scheduling

Ron Harman King

Every physician practice is dealing with stretched resources these days, but that's not an excuse for bad customer service.

Ron Harman King

What is the way to improving poor reviews from patients online? One expert says it comes down to basic customer service.

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What happens when you are subpoenaed as a witness when you are a solo practice? A lost day is tough to swallow.

No-shows and same day cancellations have a big bottom-line impact. But don't worry, there are ways to let your patients know that your time is valuable.

Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.

Scheduling problems are a practice-wide issue, affecting every staff member. Here's how to better understand what's not working and fix it.

Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.

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