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March 14, 2014
Article
In the first 10 seconds to 30 seconds of a patient's visit, you can make a big difference in their satisfaction with your medical practice.
February 14, 2014
Here are three ways medical practices can use storytelling - with patients and with staff - as a critical communication strategy.
January 17, 2014
A new year is the perfect time for your practice to set achievable goals to improve patient satisfaction and your bottom line.
December 13, 2013
Making the holiday spirit the norm at your medical practice can result in more satisfied patients, happier families, and an increase in referrals.
November 08, 2013
Here are eight considerations for physicians when choosing presentation topics and delivering presentations.
October 11, 2013
Here are five best practices for selecting, managing, and supervising your medical practice staff and improving their communication skills