Jason J. Davidson

In the first 10 seconds to 30 seconds of a patient's visit, you can make a big difference in their satisfaction with your medical practice.

Here are three ways medical practices can use storytelling - with patients and with staff - as a critical communication strategy.

A new year is the perfect time for your practice to set achievable goals to improve patient satisfaction and your bottom line.

Making the holiday spirit the norm at your medical practice can result in more satisfied patients, happier families, and an increase in referrals.

Here are eight considerations for physicians when choosing presentation topics and delivering presentations.

Here are five best practices for selecting, managing, and supervising your medical practice staff and improving their communication skills

Here are do's and don'ts for delivering an effective presentation to community members who don't visit your practice now, but might after hearing you speak.