Five Tips for Making a Dynamic First Impression on Your Patients
In the first 10 seconds to 30 seconds of a patient's visit, you can make a big difference in their satisfaction with your medical practice.
Storytelling: A Valuable Communication Tool for Medical Practices
Here are three ways medical practices can use storytelling - with patients and with staff - as a critical communication strategy.
Three Patient Relations Strategies for Every Medical Practice
A new year is the perfect time for your practice to set achievable goals to improve patient satisfaction and your bottom line.
Five Steps for Improved Customer Service at Your Medical Practice
Making the holiday spirit the norm at your medical practice can result in more satisfied patients, happier families, and an increase in referrals.
Physician Community Presentations: Topic Selection and Delivery Tips
Here are eight considerations for physicians when choosing presentation topics and delivering presentations.
Improve Medical Practice Staff Communication Skills: 5 Best Practices
Here are five best practices for selecting, managing, and supervising your medical practice staff and improving their communication skills
Building Better Rapport, Credibility with Prospective Patients: 8 Tips
Here are do's and don'ts for delivering an effective presentation to community members who don't visit your practice now, but might after hearing you speak.
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