May 08, 2015
Article
April 10, 2015
A designer waiting room will surely impress new patients, but will not affect the quality of care you provide. Make sure you focus on meaningful metrics.
March 13, 2015
Many physicians compare efforts to initiate policy changes to trying to move a mountain with a shovel, and indeed it sometimes takes just as long.
February 13, 2015
One of the most crucial aspects of patient relationships is understanding how our thinking as physicians compares to how patients tend to think about medical problems.