Author | Susan Kanvik

Articles

Connecting physical and digital journeys to improve patient engagement

May 22, 2019

Given the evolving consumer preferences, bridging the physical and digital world to drive a unified experience is crucial to patient retention and satisfaction. Here’s how you can achieve it.

Six Ways to Bring Consumerism to Healthcare

August 03, 2016

As patients adopt a consumer mindset in purchasing healthcare services, healthcare organizations need to implement a consumerism strategy.