Given the evolving consumer preferences, bridging the physical and digital world to drive a unified experience is crucial to patient retention and satisfaction. Here’s how you can achieve it.
Susan Kanvik
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Articles by Susan Kanvik
As patients adopt a consumer mindset in purchasing healthcare services, healthcare organizations need to implement a consumerism strategy.
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Six Ways to Bring Consumerism to HealthcareAugust 3rd 2016
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