Blog|Articles|January 14, 2025

10 small ways to provide great customer service to patients

Fact checked by: Keith A. Reynolds

Providing great customer service at your medical practice boosts revenue and patient satisfaction.

Providing great customer service to patients will make them feel like you are all on the same team, they will be more apt to send referrals, and they will be more willing to make sure you are paid for the time and effort you have spent on their care.

Here are 10 ways to provide excellent service to your patients outside of the exam room:

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