10 small ways to provide great customer service to patients

Discover 10 proven staff training tips that help medical practices boost operational efficiency, cut turnover and strengthen patient satisfaction.

Michael Fenster, MD — better known as Chef Dr. Mike — joins the show to discuss the importance of eating healthy.

AI‑driven preventive care empowers primary care physicians to curb soaring health care costs and improve outcomes for the 194 million U.S. adults living with chronic conditions.

Heather Bassett, MD, chief medical officer of Xsolis, joins the show to talk prior authorizations and how technology may be able to help.

Boost patient satisfaction and reduce waiting‑room anxiety with this curated, eight‑song playlist tailor‑made for medical practices.

Discover six data‑driven red flags that alert medical practice administrators it’s time to hire more staff to protect patient satisfaction, revenue, and team wellbeing.