5 Training tips for your practice staff
Help your educated staff to apply what they learn in school to the real-life practice setting.
Practice tip of the week: Eliminating staff gossip at your practice
Your weekly dose of wisdom from the Physicians Practice experts.
Most read 2022: Patient waiting times - What is reasonable at your medical practice?
Patients are still complaining about wait times being too long. How does your practice measure up?
Most read 2022: 10 Small ways to provide great customer service to patients
Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.
Three strategies for paying off your medical school debt
It’s hard enough as private practice doc in today’s reimbursement environment. Medical school debt can make it worse, here are tips to avoid this issue.
How to hire better front-desk staff
Many practices struggle with hiring a front-desk person. If your recruitment lags, think about hiring for the "right" personality.
Six tips for getting your practice started on social media
At this point in the game, you have to know that marketing your practice on social media is necessary, if not absolutely required.
10 Customer Service Habits for Your Medical Practice
Is your clinic overlooking the basic premises of customer service? We'll fix that!
Displaying Empathy and Enthusiasm in Your Medical Practice
Empathy and enthusiasm. Both should be present at your medical practice to boost patient and staff satisfaction.
Eliminating staff gossip at your practice
Here are some tips to make your office a gossip-free zone.
Practice Managers: How you can become better leaders
More ways to improve your reputation as a great practice manager.
7 steps to be a better medical office manager
There are a few things you can do to ensure that you don’t fall into the category of “lazy office manager”
Top five best things about being an independent physician
In honor of Independence Day, here are five of the top good things about remaining an independent physician.
Marketing and promotion strategies for medical practices
Are you a new medical practice struggling to beef up your daily schedule? Here are 10 strategies to effectively promote your medical practice.
Medical service comes from the H.E.A.R.T.
Service pearls to keep your patients coming back.
Make the Check-In Process Easy for Patients
Improving the patient experience is often an easy task, and reaps great rewards for both providers and patients.
Business Challenges for Physicians
Physicians may not have time to think about career progression. But if they don't advocate for themselves and their practices, they will be left behind.
Required Reading for Medical Practice Staff
Successful practice owners encourage personal development for their team; one of my very favorite ways to do that is through required reading.
Open Communication with Medical Practice Staff
It is easy to concentrate on what's wrong at your practice. But good communication between staff and management can cure many ills.
Calculate Your Medical Practice's Social Media ROI
Wondering if social media marketing is worth it? Here's how you can determine your ROI for time spent on social media.
Marketing Patient Ancillary Services Is Important
Practices that offer ancillary services to their patients must take marketing their customer services seriously, if they wish for success.
Three Tips for Hiring Better Front-Desk Staff
Strategies to Market Your Practice for Success
Stage your practice for success by taking the steps to identify and market it to your ideal patient.
Four Ways to Increase Patient Portal Engagement
Having a patient portal and using it efficiently are two different things. Here's how to get your patients on-board in four simple steps.
Five Social-Media Success Tips for Medical Practices
Practices should have finite goals for their social media programs and target their efforts to patients.
Using Facebook for Medical Practice Marketing
Facebook can be a powerful tool to market your practice to the local community. Here are six tips to get started.
Marketing Your Practice Online
Do you know how much you should spend on online marketing efforts? Determining cost is really a matter of examining your goals.
Social Media Predictions for Your Medical Practice
Social media continues to evolve, but the question you should ask is "How do I connect in a meaningful way with patients."
Outsourcing Marketing for Your Medical Practice
Social media management and marketing are important components in generating new patients. Should you leave them to chance, or bring in an expert?
Medical Practice Hiring: 7 Tips to Get It Right
Hiring a new team member can be daunting. Success comes from having a clear process in place, and carefully screening each candidate.