Ben Carson, MD: Health IT Beneficial, If Handled Responsibly

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Physicians Practice® spoke with Dr. Nada Elbuluk, practicing dermatologist and director of clinical impact at VisualDx, about how cognitive biases present themselves in care strategies and how the industry can begin to work to overcome these biases.

Best practices for figuring out what patients want from your practice.

Physicians Practice® spoke with Michael Parisi, Vice President of assurance strategy and Community Development at high trust Alliance, about how physicians and practice owners can discern whether or not communications technology they are interested in integrating into their practice is certified secure.

Customers expect their health care providers to have the same level of integration and connectedness as their favorite retailers.

Prioritizing the patient and employee experience starts with advanced listening and analytics, not more paper surveys.