The Best Ways to Deal with a Disappointed Patient

Disappointed and angry patients are more likely to sue you for malpractice. Our advisory board shares tips on how to avoid this situation.

A lack of communication between physicians and patients often can be the key factor in many malpractice claims. Quite simply, angry and upset patients are more likely to sue doctors for malpractice. If a patient is upset at something you've told them, there are ways to not only can prevent them from suing you, but also keep them in the fold as one of your patients.We asked our editorial advisory board, comprised of various healthcare experts, for the best ways to deal with a disappointed patient. Here's what they had to say.(What are some of the ways you deal with a disappointed patient? Share your thoughts below in the comments section or by tweeting us @PhysiciansPract).Click here to download a PDF of this slideshow.Click here to download a PDF of this slideshow.