
Neil Baum, MD, lays out five pre-visit planning steps that save time, cut follow-up calls and portal messages, and improve patient care.
When a patient has a high-deductible form of insurance, should we collect our total charge amount or should we charge the patient based on the approved amount by the insurance company?
Question: When a patient has a high-deductible form of insurance, should we collect our total charge amount or should we charge the patient based on the approved amount by the insurance company?
Answer: According to expert Owen Dahl, you must use the approved fee schedule or allowable at the maximum amount, not your normal fee schedule.





