Laura Palmer of the MGMA says a little patience in hiring your next medical practice staff member goes a long way. Here are eight tips to find the right fit.
Finding a new member of your medical practice team usually requires a large commitment of both time and money on your part.Â Laura Palmer, a senior industry analyst for the Medical Group Management Association (MGMA), says a little more work upfront and patience when it comes to your next hire will go a long way."We're trying to get a good, stable, long-term workforce [member] out of this, so the more work you put in ahead of time to make sure it is a good fit, the better," Palmer said. "â¦ It's stressful on everyone. It's challenging to take the time at the front end, but the better job we do, the happier everyone is going to be."Palmer will present "30 Hiring Tips in 30 Minutes" at the MGMA14 Conference in Las Vegas on Wed., Oct. 29 (8-8:30 a.m.), but she gave Physicians Practice Â a sneak peek at some of her best practices for finding the best employee for your medical practice.To view the slides in PDF format, click here.
Also: Word of mouth for promoting an open position has its pros and cons. Sometimes, it may work for a position like a nurse practitioner or a physician assistant where the candidate pool is smaller. Letting other practices know you are looking for a PA or NP, however, could have disadvantages. You don't want to take another practice's second choice or someone it is trying to get rid of.
Also: Phone interviews should also get down to some specifics, like, "This job requires that our office is open Thursday night every week until 7 p.m. and you would be alternating your position on Saturday mornings when we are open 8 a.m. to 12 p.m." You'll flesh out quickly if the person says immediately that they can work late, but they have to pick up their child at daycare at 6 p.m. It doesn't mean that person won't be a person you'd consider, but it gives you more information. Knowing that before the face-to-face interview is helpful; you've already addressed it.