Poll of the Week – How Often do Patients Pressure You?

September 25, 2012

Some patients attempt to use their position or influence to get special treatment or privileges from their doctors.

In a recent Practice Notes blog, endocrinologist Melissa Young wrote about dealing with patients who request special privileges.

Young wrote that her staff received a call from a woman who needed a new patient appointment. When told there was a substantial wait for appointments, the woman asked to speak to Young directly.
Young apologized to the woman but said she could not reschedule another patient’s appointment to accommodate the woman. The woman replied, “That’s fine. I’m on the [hospital] board. I’ll make it known.”

Young went on to write that she would “not ever choose patients based on their position in life, their influence on others, or their veiled threats.”
 

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