You want to make a good hiring decision without resorting to an expensive recruiter's help.
You want to make a good hiring decision without resorting to an expensive recruiter's help. What to do?
Start off right by having a well-written position description and strategically placed "help wanted" ads. Also, be prepared to triage possibly dozens of resumes. At the end of that process, you should have five to seven top candidates. In order to narrow the list to a manageable two or three, conduct prescreening telephone interviews. To make this an effective tool:
Ask the right questions: Review the resumes more closely, noting both strengths and potential weaknesses. Base many of the questions you ask a candidate during this phone call on specifics drawn from her resume, or indirectly related to the resume. Here are a few general questions that have consistently drawn interesting and useful responses for us and our clients:
Goals for the prescreening interview: Time is valuable in the interview process; you do not want bad candidates to waste yours. Be prepared for and plot the course of the phone interview so that you can get the information you need quickly and efficiently. A checklist for your phone call should include:
Compare notes and decide quickly: Always take notes and compare and contrast candidates against each other. Discuss the candidates with your partners and key staff members in the practice.
Remember, speed is important here: Your candidates are certain to be concurrently looking at other practices for jobs. If you wait too long, someone else may get the candidate who would have been best for you.
Karen Zupko is a seasoned senior advisor who has been helping physicians to navigate America's healthcare system since 1974. Her perspective stems from more than 25 years of consulting, coaching, and training experience with physicians and those who manage them. She is a member of the American Marketing Association and Women in Communications, and has served on the board of trustees of Chicago's Grant Hospital. Karen is a graduate of the University of Kansas and a Chicago native. You can contact her at firstname.lastname@example.org.