
|Slideshows|January 10, 2017
Top 11 Customer Service Tips for Practices
Author(s)Steph Weber
Maintaining high customer service standards can increase patient satisfaction. Here are 11 tips to gain a customer service edge.
Advertisement
Today's patients, perhaps more than ever before, expect higher levels of customer service. As patient-centered care becomes the norm, practices may need to double-down on their customer service efforts in order to create a more enticing and customized patient experience. From the first point of contact through the billing cycle and beyond, practices may benefit by establishing solid customer service policies. Â Here are the top 11 customer service tips for practices:
Advertisement
Advertisement
Advertisement
Trending on Physicians Practice
1
11 ways to dig out of the patient portal inbox
2
12 ways to celebrate your staff for under $200
3
10 checks to run on your in-office lab before the 2027 rates hit
4
Fix the codes, not the payment: Physician groups counter CMS on same-day E/M
5





