Top 11 Customer Service Tips for Practices

January 10, 2017

Maintaining high customer service standards can increase patient satisfaction. Here are 11 tips to gain a customer service edge.

Today's patients, perhaps more than ever before, expect higher levels of customer service. As patient-centered care becomes the norm, practices may need to double-down on their customer service efforts in order to create a more enticing and customized patient experience. From the first point of contact through the billing cycle and beyond, practices may benefit by establishing solid customer service policies.  Here are the top 11 customer service tips for practices: