P2 Management Minute: Reducing malpractice risk

Hey there folks, my name is Keith Reynolds, I’m the editor of Physicians Practice and for today’s P2 Management Minute we’re looking at ways to reduce your malpractice risk:

First, cultivate strong physician-patient bonds. Patients who feel heard, respected, and informed are less likely to pursue legal action. Encourage clinicians to spend an extra moment listening, making eye contact, and summarizing each visit clearly.

Next, prioritize clear, thorough communication. Miscommunication often triggers malpractice claims. Provide patients with straightforward explanations and written visit summaries. And if an adverse event occurs, address it promptly and empathetically—patients appreciate honesty and transparency.

Finally, document everything in real time. Accurate, detailed records can make or break your malpractice defense. Train your staff to document thoroughly, avoid excessive reliance on EHR templates, and regularly review your practice's documentation standards.

For more essential practice management tips to keep your practice protected and productive, visit PhysiciansPractice.com. Thanks for watching.

About the P2 Management Minute

The P2 Management Minute is a fast-paced video micro-series from Physicians Practice that distills proven management strategies into bite-size, one-minute episodes for busy medical practice administrators and lead physicians. Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. No theory, no fluff; just concise, actionable guidance that respects tight schedules and delivers measurable results between appointments.

Record your own!

Interested in stepping in front of the camera to share a quick tip of your own, or have a suggestion for a topic we should spotlight in an upcoming P² Management Minute? We’d love to hear from you. Whether it’s a proven strategy for streamlining workflows, a clever morale-booster, or a hard-won lesson on patient engagement, your insight could help peers across the country elevate their practices in just 60 seconds. Drop Keith a note at kreynolds@mjhlifesciences.com with your idea—or, better yet, a brief outline or smartphone video sample—and we’ll walk you through the simple submission process. Let’s collaborate to make every minute count for the medical community.

Keith A. Reynolds is the editor of Physicians Practice and wants to know what practice issues are keeping you up at night. You can let him know at kreynolds@mjhlifesciences.com.