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Small, independent medical practices are struggling to thrive alongside larger networks; here's what they can do about it.
Telephone Etiquette Tips for Medical Practice Staff
Meeting patient expectations is the surest way to increase their satisfaction with your practice. Telephone management is a good place to start.
Choosing the Right Medical Practice Technology Lease
Many medical practice administrators are taking a fresh look at lease financing. Here's how to determine what approach is right for your practice.
Seven Big ICD-10 Changes for Primary Care
Focus on the most frequently used codes at your primary-care practice — such as these seven — to better prepare for the ICD-10 transition.
Productive Physician Meetings
Do you wince when asked to attend a meeting at 6:30 pm, after a long day seeing patients? Here are some tips to manage expectations and set boundaries.
Three Ways Practice Managers Can Be Stronger Leaders
Everyone wants to be a better manager, but with so many potential areas for improvement, where does one start? Here are three suggestions from experts.
Why I have Serious Doubts about the PCMH Model
I hate to think that medicine will become like a cookbook, because there are so many things that just don’t fit inside the box.
Making Your Practice a 'Best' Place to Work
Here's why workplace "culture" is so important, and how you can cultivate a great culture at your medical practice.
Two Keys to Small Medical Practice Survival
Looking for longevity as a medical practice? Joshua Halverson of ECG Management Consultants offers tips on survival and how to increase your practice's value.
HIPAA and Patient Interactions
Robert M. Tennant of the MGMA explores how to keep patient interactions at your medical practice HIPAA compliant.
HIPAA's Effect on Medical Practice Work Flow
Robert M. Tennant of the MGMA looks at the effect HIPAA is playing on the daily work flow at medical practices nationwide.
Resolving Conflict among Medical Practice Staff
Consultant Charlie Hauck provides five key components for practices to resolve conflict when it occurs and try to reduce it from happening in the first place.
Five Things to Never Say to Medical Practice Staff
If you are struggling to increase productivity from your staff, one thing you can do is take a step back and evaluate how you communicate with them.
Ten Must-Read Resources for Medical Practices
Here are 10 must-read resources for busy physicians and medical practice staff to stay up to date on changes in healthcare.
Patients' Biggest Gripe About Physicians
We know patients feel frustration with their physicians on some level. But, surprisingly, it's not always about the long wait.
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