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Operations

Making the Most of Your Patient Portal

It's understandable that many of you are hesitant to implement a patient portal. But practices that have taken the plunge say the time and money spent implementing the new technology leads to big payoffs — and quickly. Here's how to select, implement, and market a portal that will appeal to your patients.

Operations

Looking for a way to get a handle on Relative Value Units (RVUs) tied to Medicare payments or even use of RVUs in your own practice? Here's the formula Medicare uses to calculate payments for the services you provide.

Here's what the requirement to be "commercially reasonable" means under the Stark Law and Anti-kickback Statute and what physicians need to know.

Having a clear process in place to create and implement practice policies is critical. Be sure your staff understands where they fit into this process.

Here are five things that physicians can do to mitigate the risk of not only frivolous suits, but legitimate ones.

Consultant Charlie Hauck provides five key components for practices to resolve conflict when it occurs and try to reduce it from happening in the first place.

Charge capture has evolved, from paper to PC to PDA and now to mobile applications, providing physicians with better access to patient data.

Increasing revenue and decreasing practice expenses are often misguided goals. Each is a proxy for the more effective goal of increasing net income.

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