Patient-Centric Revenue Solutions for Medical Practices
This year the most successful practices are still trending in the direction of preventative healthcare rather than a reactive model.
Four Excuses for Not Adopting EHRs and How to Address Them
Changing over to the world of EHRs is going to be a part of your future, and in 2015 you will begin being penalized financially for dragging your feet.
Top 10 E-mail Etiquette Tips for Your Medical Practice
E-mail presents challenges in conveying tone and can cause problems if misunderstood. Here are 10 tips to improve your practice's e-mail communications.
Authentic Marketing for Your Medical Practice
The more people you reach, the more patients you have the opportunity to help, and the more people you can serve.
What Physicians Must Consider Before Going Concierge
Considering concierge medicine? Make sure your customer service is on point first.
Improving Customer Service in Your Medical Practice
Increasing referral and retention rates doesn’t have to be a huge and complicated equation of numbers.
Four Easy Ways to Improve Patient Care and Satisfaction
How to elevate patient care at your medical practice, and potentially gain new patients.
The Importance of Blogging for Your Medical Practice
Blogging for your medical practice can help you win over patients, build relationships, and help others.
Proper Social Media Posting Mix for Your Medical Practice
When posting to social media sites, it’s important to mix things up and have a healthy balance of different types of posts.
Why Social Media Matters in Your Medical Practice
In Part 1 of my social media series, an overview of the most popular engines and posting tactics for physicians.
Creating Better Managers in Your Medical Practice
A few tips on evaluating your office manager or department managers.
Creating an Amazing Medical Practice Website
Physician practices of all sizes and specialties rarely maximize the impact they could have with a website.
The Right Way to Fire an Employee at Your Medical Practice
When you are letting someone from your staff go, you must exercise caution.
Solutions for an Overbooked Medical Practice
Improve efficiency at your practice with these tips.
Hiring an Exceptional Team for Your Medical Practice
You should only be adding exceptional people to your practice. Here’s how to find and hire them.
What Your Clinic Looks Like from a Patient Perspective
How do patients see your clinic? You may be surprised!
Should You Collect Payment Before or After You See the Patient?
In order to capture the most revenue, you need to provide the best service and experience for your patient as possible.
Billing Efficiently at Your Medical Practice
How an internal coding audit will help your practice prepare for a real one.
Seeking Standardized Remittance Codes among Medical Payers
Healthcare consultant Audrey "Christie" McLaughlin provides guidance on standardized remit codes to help calculate your medial practice's denial rate.
How Medical Practice Office Managers Can Become Better Leaders
More ways to improve your reputation as a great practice manager.
More Ways to Boost Morale in Your Medical Practice
Here are morale-boosting solutions that are cost effective and easy to implement.
Gauging the Satisfaction of Your Medical Practice Employees
A step-by-step guide to performing an employee-satisfaction survey at your practice, plus nine sample questions to ask.
Boosting Employee Satisfaction in Your Medical Practice
Here, we take a medical approach to recognizing symptoms of dissatisfaction, diagnosing the problem, and prescribing a solution.
Practice Managers: Five Steps for Starting Your Day Right
These small tweaks will lead to blue skies for you and your staff.
Patient Waiting Times: What is Reasonable at Your Medical Practice?
Patients are still complaining about wait times being too long. How does your practice measure up?
7 Ways to Flip the Attitude Switch in Your Medical Practice
Don’t let the bad attitudes linger: Print this list and give it to each person in your office.
Dealing with Poor Patient Feedback at Your Medical Practice
There is bound to be, at some point, some negative feedback. The key is to deal with it well, learn from it, and move on.
Spruce Up Your Medical Practice Waiting Room for $500 or Less
Here are three ways to spruce up your reception area and make a stellar first impression on new and existing patients.
Preventive Medicine: The Newest Trend in Healthcare and Wellness
We are seeing more effort and more emphasis placed on maintaining good health rather than waiting until the treatment of bad health is required.
Five Training Tips for Medical Practice Staff
Help your educated staff to apply what they learn in school to the real-life practice setting.