Keith A. Reynolds

A strategic marketing plan can help your medical practice attract new patients, strengthen loyalty, and boost profitability. Learn how to create a cost-effective plan with clear goals, measurable metrics and proven tactics.

Is your medical practice policy manual up to date? Learn which policies your staff can’t afford to overlook and how to build a clear, compliant and practical handbook that supports your entire team.

From snooping to sending records to the wrong patient, here are the HIPAA violations medical offices make most and how to prevent them.

As nurse practitioners proliferate and independent practice models expand, physicians and administrators must rethink staffing, regulation and the future of care delivery.

Your weekly dose of wisdom from the Physicians Practice experts.

Learn proven strategies to improve patient satisfaction in your medical practice by strengthening communication, reducing wait times, managing online reviews and engaging staff to create a smoother, more positive patient experience that drives retention and reputation.

The Medical Group Management Association (MGMA) is backing the bipartisan Safe Step Act (H.R. 5509), legislation that would reform step-therapy requirements and ease prior authorization burdens on medical practices.

ICE can now visit medical practices more freely. Immigration attorney Katie P. Russell shares seven steps every clinic should take to stay compliant and calm if agents show up.

Political divisions impact workplace dynamics, especially in health care. These strategies will help to maintain professionalism and enhance patient experience amidst tensions.

Your weekly dose of wisdom from the Physicians Practice experts.

Build a stronger mentorship program with two proven steps in this quick P2 Management Minute.

Health care practices navigate new immigration enforcement challenges, emphasizing preparation, staff training and understanding legal rights to protect patient privacy.

Boost patient volume with two proven tactics in this quick P2 Management Minute.

Online reviews shape a doctor's reputation, but unrealistic expectations from five-star ratings can lead to significant challenges. Learn to manage them wisely.

These scheduling mistakes are common in medical practices. Use these strategies to stop making them, enhance patient satisfaction and boost profitability.

Your weekly dose of wisdom from the Physicians Practice experts.

Cadia Healthcare Facilities settles allegations it violated HIPAA underscoring the need for strict privacy safeguards and staff training before sharing patient information online.

Manage challenging patients with professionalism and compassion, ensuring a positive experience for your health care team.

These essential cybersecurity tips will help you protect patient data and maintain trust in your practice..

Calm your waiting room and boost focus with the tips in this quick P2 Management Minute.

Your weekly dose of wisdom from the Physicians Practice experts.

U.S. physician practices face uncertainty as Medicare telehealth waivers expire amid government shutdown, threatening patient access and financial stability.

At the MGMA Leaders Conference 2025, Kem Tolliver, CEO of Medical Revenue Cycle Specialists, highlighted patient engagement and technology adoption as the top challenges for primary care.

MGMA’s Andrew Swanson says shrinking reimbursements and rising costs demand tech adoption, efficiency, and community for practices to survive.

MGMA’s Anders Gilberg outlines looming Medicare cuts, telehealth limits, and ACA subsidy risks as Congress faces a potential government shutdown.

Julia Boothe, MD, of Pickens County Primary Care, and Zach Mortensen, MBA, vice president of Solutions at Phamily, share how proactive care management boosts patient outcomes, drives revenue, and helps practices succeed in value-based care.

Medical leaders enhance their careers with influencer plans, strategically building visibility, networks and expertise to create new opportunities and avoid stagnation.

MRO Senior Regional Director of Sales Melissa Hibbert outlined how outsourcing routine but high-stakes tasks can reduce administrative strain.

Your weekly dose of wisdom from the Physicians Practice experts.

Medical practices of all sizes face rising cybersecurity threats. Learn essential strategies to protect patient data and ensure operational resilience.