Paul Angotti

It's time to get your office out of crisis-of-the-day mode so you have time for the kind of long-term planning and creative thinking you need to thrive. Here's how you and your staff can make it happen.

Most medical practices have some financial problems - and clearly many are in severe distress. Think of your practice's budget as a mini business plan covering this year and next.

How to manage in the age of defined contributions and health savings accounts

There are compelling reasons to maintain accurate, up-to-date patient accounts.

Don't let unproductive, disruptive staff destroy staff morale -- or practice success

Don't work harder. Just collect what you're owed.

How to use your unapplied account for the best collections

How to conduct legitimate internal investigations

Many practices are (finally) developing a long-term strategy for dealing with managed-care contracts. The physicians are happier, employees are happier, and patients are happier.

Use an allocation of expenses document to save arguments later