Authors


Angela Oest, MPH, PA-C

Latest:

Certified PAs are Allies in Treatment of Allergies

Certified PAs can be an invaluable tool for practices with spring allergy season quickly approaching.


Heather Lavoie

Latest:

Reversing Physician Burnout While Increasing Physician Trust in Value-Based Care

There are small but significant steps all of us who work in healthcare can take to stop physician burnout and better engage physicians in value-based care.


Frieda Wiley, PharmD

Latest:

A unicorn example of seamless physician-pharmacist collaboration gives other organization clues

The push for enhanced collaboration between healthcare professionals continues building momentum. 


Josh Weiner

Latest:

The price of patient relationships

Including funds in your budget dedicated to technological investments that improve the patient experience will be worth it in the long run.


Jon Carter

Latest:

Hacking

Add this to your list of homonyms. 


Karen Zupko

Latest:

Refresh your referral building

Referrals are key to growing a medical practice and increasing revenue. Here are five ways a practice can build its referral network.


Rebekah Bernard MD

Latest:

5 Tips for negotiating the best physician employment contract

There are simple tools that can help us achieve the best employment contract.


Michael Enos, CPC, CPMA

Latest:

3 billing codes physicians should use

You’re probably already doing the work. Get paid for more of it.


Julie Knudson

Latest:

Pursue your passions with a portfolio career

A growing number of physicians are taking their careers and schedules into their hands through multiple part-time jobs and revenue streams.


Vincent Cucuzza

Latest:

Smart investing for physicians

Savings, strategies, and stocks.


Linda Wilson

Latest:

Preparing for a coding and billing audit

Most audits concern outpatient visits.


David Raths

Latest:

Gain control of your personal life

Physicians share how they manage work-life balance while having a meaningful career in medicine.


Larry Bridge

Latest:

How ‘adjacent space’ acquisitions are changing the healthcare industry

Physicians and practices should keep a keen eye on healthcare mergers and acquisitions in order to serve their patients-and remain in business.


Erik Leander

Latest:

Malpractice insurance coverage during the COVID-19 pandemic

Answers to the most common questions being asked by physicians.


Lucien W. Roberts, III, MHA, FACMPE

Latest:

My new secret weapon for learning from my customers

This is the first product the author has seen that combines both quantitative and qualitative feedback from patients.


Lisa A. Eramo, MA

Latest:

9 Tips for collecting from patients

Collecting copayments and coinsurance can be challenging.


Melissa Young, MD

Latest:

When it doesn’t pay to treat patients

Practices sometimes can’t afford to administer treatment to patients given the risk of denied reimbursement claims.


Kareo

Latest:

Survey identifies top challenges for independent physicians

The state of the independent practice 


Bill Dacey, MBA, MHA, CPC, CPC-I

Latest:

Coding Q&A: Problem areas with 99495 and 99496

There are two principal criteria that need to direct physicians’ code assignment once they have decided to use a TCM code.


Avery Hurt

Latest:

6 tips to boost billing and collections

Here are six resolutions that can improve your billing and collections in 2020.


Kevin G. Donoghue, JD

Latest:

Tips for addressing negative online reviews

Steps prior to considering litigation.


Angela Watkins

Latest:

7 staff roles practices should consider adding

Changes in the healthcare industry are necessitating new roles at practices. Here are seven positions you might consider adding to assist patients and staff.


Jennifer Frank, MD

Latest:

We must address social determinants of health

When physicians don't talk to patients about social determinants of health, they miss the bigger picture. 


Sherree Geyer

Latest:

Physicians working fewer hours due to furloughs and layoffs

COVID19 fallout is causing a heretofore unexperienced staffing crisis.


Joe Capko

Latest:

4 Branding Tips for Your Medical Practice

Branding is just for companies that create consumer goods like soda and cars? Wrong. Practices need to worry about branding too.


Julie Miller

Latest:

How to help your patients with opioid addiction

Primary care physicians can help fight the opioid epidemic by offering medication assisted treatment.


Karl Singer, MD,

Latest:

Physician Perspectives: Karl Singer

“I am excited every day I work and look forward to continuing to remain active in medicine as long as I can provide high-quality care.”


Chris Mazzolini

Latest:

8 Tips to improve patient satisfaction

Best practices for figuring out what patients want from your practice.


Jane Van Dis, MD

Latest:

3 ways to be more inclusive for LGBTQ+ patients

Healthcare providers and staff should ensure they create a non-judgmental, welcoming and inclusive environment for their patients.


Vanessa Vollman O’Donnell

Latest:

Outsourcing Marketing Worked for this Medical Practice

Medical practices have to learn how to market to the modern-day patient, which is not easy when they are already overworked. Outsourcing is the answer.

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