7 Customer Service Tips for Physicians and Staff

While contract workers have always served a role in the healthcare field, they have become more prevalent to fill staffing gaps.

Physicians Practice® spoke with Fernando Mendoza, MD, FAAP, FACEP, the founder and CEO of Scrivas, LLC, about the rising rates of reported burnout among physicians and how medical scribes might be able to alleviate some pressures from physicians.

Showing empathy improves patient satisfaction, but not every doctor is naturally good at expressing feelings to patients.

Physicians Practice® spoke with Dr. Nada Elbuluk, practicing dermatologist and director of clinical impact at VisualDx, about how cognitive biases present themselves in care strategies and how the industry can begin to work to overcome these biases.

A career as a physician comes with many challenges and hardships, so it's important to know who to turn to when you feel less than satisfied with your work.

A new scheduling system can revolutionize medical practice