7 ways to turn every visit into a warm welcome

Patient Experience Week (April 28–May 2) is the perfect checkpoint for practices to ask a simple question: If you walked through your own front door today — tired, worried and maybe running late — would you feel cared for before the exam even began? Creating that “yes” moment is less about marble countertops and more about intentional choices that honor patients’ comfort, dignity and time. The strategies below draw on real-world lessons and can be phased in without derailing workflow or budgets.