Medical practices are struggling to collect patient accounts while honoring payer contracts. Here's what not to do.
Medical practices are caught in the crosshairs when it comes to collecting patient copays and deductibles. On one hand they are obligated by their contracts with payers to collect patient cost-sharing amounts, on the other, patients are being faced with unprecedented medical bills.
If you are caught in this collection free-for-all, here are the eight worst things you can do.