Improve your patient experience with these five steps


Good clinical outcomes require strong patient participation. One way to engage your patients is to improve their experience at your practice.

It is believed that strengthening the relationship between healthcare providers and their patients will lead to earlier detection of diseases, better patient compliance, reduction of cost, and improved clinical outcomes, among other benefits.

Here are five key steps you can take to improve the patient experience in your practice:

You cannot manage what you do not measure. If other people are measuring your performance based on the patient experience, it is time for your practice to understand the significance and measure its own performance. This requires a commitment on the part of physicians and staff, will lead to improving the patient experience.