Logan Lutton

With all the useful information available on Physicians Practice, it is easy to become overwhelmed.

With this in mind, the tip of the week is a chance to reflect on some of the wisdom found all across the site.

the crucial capabilities missing from your EHR

“The EHR is excellent at doing what it was designed and chosen to do—harnessing all of the clinical, financial, operational, and patient-specific data in one place to create a single source of truth for the entire health system. It provides a unified view of all patient encounters across time and across all points of care, showing clinicians and staff a current view of the patient’s unique characteristics; however, the EHR cannot perform tasks it wasn’t built to perform.

There are three fundamental reasons why your EHR isn’t enough:

1). EHRs have a flawed concept of an appointment

2). EHRs encourage a first-come-first-scheduled mindset.

3). EHRs do not have capacities for probability theory or discrete event simulation.”

Come back next week for another tip of the week.

Articles

Your weekly dose of wisdom from the Physicians Practice experts.

Practice tip of the week: Why your EHR is just not enough

A concierge practice is a direct contract between a doctor and patient where the patient pays for an agreed menu of healthcare services; patients pay a fixed fee, whether the fee is monthly or annually, to receive medical services administered by a provider. The concierge medicine business model is expected to reach $10 billion by 2028 and is expected to continue to expand.

Some providers find concierge medicine appealing because they can spend more time with their patients listening and understanding their needs, offering better care to them. Additionally, in a concierge model, providers manage to earn more despite a smaller number of patients and establish a work-life balance. The idea of controlling work, avoiding provider burn-out, allocating more family time, pursuing personal & professional interests, offers an attractive choice for all providers. But despite this, there are still several legal and compliance hurdles associated with this practice model.

5 Tips for starting a concierge practice

Slideshows

Beware these pitfalls before leaping into concierge medicine.



Virtual care – the use of technology to deliver health care – has been part of the patient care landscape for years, but its popularity has surged during the COVID-19 pandemic.

What do people need to know about virtual care? Here are six key takeaways:

6 Benefits of virtual care

Virtual care can be a revelation for patients.

two things every standout healthcare manager does

“There are two specific actions every exceptional healthcare manager should undertake regularly: shadowing clinicians and assessing the patient experience.

Observing the providers will remind the manager of the many challenges related to time which the provider faces: patients who present for a brief appointment but intend to discuss many concerns, time required to order tests, review results, consult other providers, and document.

By requesting permission to “follow” the experience of a few patients per quarter, beginning with their experience of scheduling their appointment, the manager can learn much more than by simply hoping to receive a patient survey and then reviewing the results.”

Come back next week for another Tip of the Week.

Practice tip of the week: Two things every standout healthcare manager does

How to streamline claims for rural practices

Follow these tips to turbocharge the claims process.



avoiding even common communication errors

“Avoiding seven common communication errors can boost the productivity of the average medical group by 80 percent. Communication leads to three possible outcomes. It can increase trust and build a relationship, slowly erode trust and the relationship, or instantly destroy trust and the relationship. Favoring the first possibility over the other two takes constant effort from practices.

3). Lack of immediacy, urgency, and promptness

5). Lack of appropriate tone and body language