Is It Worth Billing the New Phone Codes?

Article

I see there are new CPT codes for phone calls. I never got paid for the old codes. Should I even bother billing these?

Question: I see there are new CPT codes for phone calls. I never got paid for the old codes. Should I even bother billing these?

Answer: Sure. Word on the street is that some commercial payers are indeed paying for them. Moreover, if you never bill, the payers have an excuse to never pay. After all, “no one bills them anyway.”

Newsletter

Optimize your practice with the Physicians Practice newsletter, offering management pearls, leadership tips, and business strategies tailored for practice administrators and physicians of any specialty.

Recent Videos
Transitioning from quantity to quality care
Choosing your waiting room music
Don't let your gift get lost in the holiday rush
© 2025 MJH Life Sciences

All rights reserved.