Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.
Today there are tools to help practices better understand specific scheduling and patient-flow problems. Most electronic scheduling systems have reporting capabilities to accurately track patients through the practice.Start by looking at your scheduling patterns to determine:
• The time each patient was in the office, compared to the length of the appointment.
• How many patients were booked within the last 24 hours before their visit?
• How many of those patients were double-booked?
• Where you fell behind schedule (and why).Here are nine ways you can effectively meet your practice's scheduling demands.To view the slides in PDF format, click here.*For additional tips on effective scheduling read: To Improve Practice Work Flow, Tackle Patient Scheduling
Expand the appointment schedule by shortening the lunch break by 30 minutes to see two or three additional patients each day.Caption: Â©Photographee.eu/Shutterstock.com
Consider adding a scribe to document the visit notes for the provider.Caption: Â©wavebreakmedia/Shutterstock.com
Review charts the day before and make sure diagnostic tests have been completed and reports are on file for each patient.Caption: Â©Blend Images / Shutterstock.com
Based on historical data, create more flexible appointment time-slots, rather than only having 15-minute or 30-minute appointments.Caption: Â©alekseiveprev/Shutterstock.com
Ask patients to jot down their clinical questions before they are roomed, and have the nurse review them to prepare for the visit.Caption: Â©John Smith Design/Shutterstock.com
Reduce the time necessary to weigh patients by having a scale in each room.Caption: Â©wavebrekmedia/Shutterstock.com
Delegate tasks that do not require the physician's expertise by training staff to assume more responsibilities.Caption: Â©Bloomua/Shutterstock.com