Cutting wait times

Hey there folks, my name is Keith Reynolds, I’m the editor of Physicians Practice and for this P2 Management Minute here’s how to shrink patient wait times in three easy moves.

1. Offer online self-scheduling

Let patients book within preset rules—no more endless phone tags. You’ll slash call volume, keep front-desk staff focused on walk-ins, and cut no-shows while boosting satisfaction.

2. Send automated reminders

Text, email, or voice reminders nudge patients to confirm, cancel, or reschedule with one click. Fewer no-shows mean fewer holes in the day—and a smoother schedule for everyone.

3. Delegate nonclinical tasks

Docs shouldn’t chase paperwork. Shift referrals, forms, and admin calls to support staff. Clear role definitions free providers to stay on time and keep visits running to the minute.

Self-schedule, automate reminders, delegate admin—three steps to empty the waiting room. For more bite-size practice tips make sure you visit PhysiciansPractice.com.

Thanks for watching I’ll see you tomorrow on the P2 Management Minute!

About the P2 Management Minute

The P2 Management Minute is a fast-paced video micro-series from Physicians Practice that distills proven management strategies into bite-size, one-minute episodes for busy medical practice administrators and lead physicians. Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. No theory, no fluff; just concise, actionable guidance that respects tight schedules and delivers measurable results between appointments.

Record your own!

Interested in stepping in front of the camera to share a quick tip of your own, or have a suggestion for a topic we should spotlight in an upcoming P² Management Minute? We’d love to hear from you. Whether it’s a proven strategy for streamlining workflows, a clever morale-booster, or a hard-won lesson on patient engagement, your insight could help peers across the country elevate their practices in just 60 seconds. Drop Keith a note at kreynolds@mjhlifesciences.com with your idea—or, better yet, a brief outline or smartphone video sample—and we’ll walk you through the simple submission process. Let’s collaborate to make every minute count for the medical community.

Keith A. Reynolds is the editor of Physicians Practice and wants to know what practice issues are keeping you up at night. You can let him know at kreynolds@mjhlifesciences.com.